TS hangs when user close the only application permited

[Guest]

Hi,

My TS 2000 hangs when a user close a application. This application
is configured in the Terminal Server Client - "Start this program" .
The TS should be log off the user session after close the program...

tks!

 

[Vera Noest [MVP]]

Can you check in Task Manager on the server which process is running
in the users session when it has closed the application?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Hi Vera
When the application is running there are 3 process
aplication.exe
ssonsvr.exe
rdpclip.exe

after user close the application, just 2:
ssonsvr.exe
rdpclip.exe

tks

 

[Vera Noest [MVP]]

ssonsvr.exe? So you are running Citrix, with pass-through
authentication, correct?
Which version of Citrix?
If you are running Citrix XP, did you apply hotfix XE103W2K126?

Have a look here, at issue 15:
http://ctxex10.citrix.com/kb/entry.jspa?externalID=CTX104489

<quote>
If a starting program was specified under the Environment tab in
User Account Properties and if the ICA pass-through Client had pass
through authentication enabled, Ssonsvr.exe was running in the
user’s ICA session. When the user exited the application (specified
under the Environment tab in User Account Properties), the ICA
session could not be logged off; the administrator had to manually
stop the Ssonsvr.exe process. The thread that caused the
Ssonsvr.exe process to exit when the user logged off from the
application was not being started.

Now The thread that causes the Ssonsvr.exe process to exit is
started when the user logs off from the application.
</quote>

Also check this discussion on one of the Citrix forums:
Question: ssonsvr.exe does not close on user log off
http://support.citrix.com/forums/thread.jspa?messageID=165217
&fromSearchPage=true&#1

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
___ please respond in newsgroup, NOT by private email ___