Signature files updates the same file 3 time

D

David Sherman

Signature files updates the same file 3 times in the same day. What is
wrong with KB911567?

thanks
 
D

David Sherman

Yes, I can. That is where, I got all the 3 downloads yesterday.

I can get a 4th copy today if I want to.
 
B

Bill Sanderson MVP

David--you need to use the "resolution" steps in the KB article that Engel
cited--915105.

Check that link--ignore the "cause" section, and just use the resolution
steps.

--
 
G

Guest

I am having the same exact problem as David. I followed the instructions in
the KB Article and received the following Windows Installer Error Message:

"This patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid Windows Installer patch package"

Any suggestions?
 
B

Bill Sanderson MVP

Yep--there's a step 3, but it has some side effects, so I don't post it
unless it is needed:

Download the Windows Installer Cleanup utility:

http://support.microsoft.com/?scid=kb;en-us;290301

(there's a download link in the above article.) Install it, then run it
from start, run. Scroll down til you find "Windows Defender Signatures...."
Remove just that, and nothing else.

Then retry updating. This isn't an instantaneous process--but between
915105 and the cleanup utility, you should be able to get new definitions
in, either via autoupdate in the program, or via Windows Update.

--
 
G

Guest

Thanks Bill, that did the trick!

Bill Sanderson MVP said:
Yep--there's a step 3, but it has some side effects, so I don't post it
unless it is needed:

Download the Windows Installer Cleanup utility:

http://support.microsoft.com/?scid=kb;en-us;290301

(there's a download link in the above article.) Install it, then run it
from start, run. Scroll down til you find "Windows Defender Signatures...."
Remove just that, and nothing else.

Then retry updating. This isn't an instantaneous process--but between
915105 and the cleanup utility, you should be able to get new definitions
in, either via autoupdate in the program, or via Windows Update.
 

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