shutdown problems windows wp application breakpoint error

[Guest]

new toshiba laptop 1 week suddenly develops exception breakpoint reached at
0x80000003 at location 0x7c839a95
I have no idea what to do - clicking ok or cancel results in shutdown.
Any help much appreciated
(I have product recovery disc only not windows xp only cd)

 

[Rock]

new toshiba laptop 1 week suddenly develops exception breakpoint reached
at
0x80000003 at location 0x7c839a95
I have no idea what to do - clicking ok or cancel results in shutdown.
Any help much appreciated
(I have product recovery disc only not windows xp only cd)

When does this error appear - at shutdown? If so see this shutdown
troubleshooter and clean boot troubleshooting. If not provide more details

http://www.aumha.org/win5/a/shtdwnxp.php

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353