avp.exe application error

[Guest]

Something bad has happened to my computer. When I boot up, a window appears
with the red X on it that says:

A Breakpoint has been reached at location 0x7c839a95
Click on OK to terminate the program
Click on CANCEL to debug the program

If I get rid of this window in any way, the program consumes all the
remaining CPU usage, making the computer very sluggish.

I can't seem to get rid of this thing, and I can't find any frank discussion
of what it is.

Where do I start looking?

Thanks,

Norm Strong

p.s. Obviously I'm not computer savvy.

 

[Westbrook]

It might be a virus.

Boot in "safe mode" and run a virus scan.

To boot in safe mode, reset the system and keep tapping F8 until the safe
mode menu appears.

Choose the safest boot (no network).

 

[Gerry]

Norman

What are your anti-virus and anti-spyware arrangements?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[nass]

Something bad has happened to my computer. When I boot up, a window appears
with the red X on it that says:

A Breakpoint has been reached at location 0x7c839a95
Click on OK to terminate the program
Click on CANCEL to debug the program

If I get rid of this window in any way, the program consumes all the
remaining CPU usage, making the computer very sluggish.

I can't seem to get rid of this thing, and I can't find any frank discussion
of what it is.

Where do I start looking?

Thanks,

Norm Strong

p.s. Obviously I'm not computer savvy.

This process belong to Kasperskay Anti-virus, you will need to check your
Anti-virus application is functioning okay and not corrupt or damaged.
Uninstall it then reinstall and run a thorough scan on your system.
HTH.
nass

 

[Guest]

This process belong to Kasperskay Anti-virus, you will need to check your
Anti-virus application is functioning okay and not corrupt or damaged.
Uninstall it then reinstall and run a thorough scan on your system.
HTH.
nass

Yes. My anti-virus is Kaspersky and it is the free one from AOL, which they
no longer support. Trouble is, I can't uninstall it. It refuses to allow
this. Any suggestions?

Norm