Shutdown - Blue Screen

[Coastal Eddie]

Installed Easy CD/DVD Creator 6

Now have problem with Shutdown or Restart

Error

STOP: 0x0000009F ( 0x00000100, 0x829EC030, 0x829EC030,
0x82A153F0 )
DRIVER_POWER_STATE_FAILURE

System Information report written at: 11/10/2003 07:17:32
PM
[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Build 2195
OS Manufacturer Microsoft Corporation
System Name COASTALEDDIE
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7
GenuineIntel ~2672 Mhz
BIOS Version BIOS Date: 04/22/03 22:17:52 Ver: 08.00.09
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name COASTALEDDIE\Administrator
Time Zone Pacific Standard Time
Total Physical Memory 785,136 KB
Available Physical Memory 508,404 KB
Total Virtual Memory 3,089,940 KB
Available Virtual Memory 2,524,108 KB
Page File Space 2,304,804 KB
Page File E:\pagefile.sys

 

[Diana Smith [MSFT]]

Hello,
246243 Troubleshooting STOP 0x9F Error Messages in Windows
http://support.microsoft.com/?id=246243

Things to try
========
1. Boot into Safe Mode to see if you can uninstall the Easy CD/DVD Creator
Software.

2. Boot into recovery console and disable any service or drivers that this
program may have installed.

Thank You.

Diana.