shutdown and update problems

[Guest]

XP HOME SP2

I installed SP2 a month ago. Recently I got shutdown and windows update
problems.
click START / TURN OFF COMPUTER, then it takes about 5 min before the "Turn
off computer" window (with standby , turn off and restart options) appears.
Click turn off, it take another 5 min before the computer is finally shutdown.

Meanwhile, I can't update windows. It stops at "Checking for the lastest
version ..." and never goes further.

Can anyone give me some suggestions. Thanks,

Sunny

 

[Kelly]

Suggestions:

Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

Power the Computer Off or Reboot After Shutdown

This edit controls whether Windows should automatically power down or reboot
your computer once it has finished the shutdown process.

Power Off or Reboot After Shutdown (Line 76)
http://www.kellys-korner-xp.com/xp_tweaks.htm

User Profile Hive Cleanup Service (Line 36) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

This edit automatically ends tasks and timeouts that prevent programs from
shutting down and clears the Paging File on Exit.

Auto End Tasks to Enable a Proper Shutdown (Line 76)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Shutdown.Exe - Andrej Budja (Line 52)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Enable Monitor Power-off on Logon Screen (Line 160)
http://www.kellys-korner-xp.com/xp_tweaks.htm

This edit allows you to configure Windows so that you receive verbose
startup, shutdown, logon, and logoff status messages. This may be helpful to
in troubleshooting slow startup, shutdown, logon, or logoff behavior.

Startup/Shutdown/Logon/Logoff Status Messages (Line 69)
http://www.kellys-korner-xp.com/xp_tweaks.htm

View Log Events by Code or List or Clear (Line 126)
http://www.kellys-korner-xp.com/xp_tweaks.htm

You May Not Be Able to Shut Down Your Windows XP Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320008


--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[S.Sengupta]

Regarding shutdown problem:-
http://aumha.org/win5/a/shtdwnxp.htm

Regarding Windows Update problem post here:-
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

regards,
ssg MS-MVP