Shockwave Updater..

[JD]

When I booted the computer this morning, I got a new icon next to my
clock in the taskbar. It's the Shockwave Updater and left and right
mouse clicks don't do anything to turn it off.

A little research and I found a way to disable Shockwave automatic
updates but that didn't work.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16683&sliceId=1

The icon was still there when I rebooted.

I found it in the registry in two places, which I thought was odd?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe" 1014020

HKEY_USERS\S-1-5-xx-1229272821-138xxx4898-xxx522115-1004\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe" 1014020

If I delete both of these then it should go away?

 

[Shenan Stanley]

When I booted the computer this morning, I got a new icon next to my
clock in the taskbar. It's the Shockwave Updater and left and right
mouse clicks don't do anything to turn it off.

A little research and I found a way to disable Shockwave automatic
updates but that didn't work.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16683&sliceId=1

The icon was still there when I rebooted.

I found it in the registry in two places, which I thought was odd?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe"
1014020
HKEY_USERS\S-1-5-xx-1229272821-138xxx4898-xxx522115-1004\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe"
1014020
If I delete both of these then it should go away?

Ask Adobe?

 

[JD]

Ask Adobe?

See the link to a kb Adobe webpage? Their method didn't work!

I've been looking in their forums and it's just something new Adobe is
trying? An uncontrollable updater. No thanks!

That's why the question in an XP newsgroup. If I delete both the RunOnce
keys in the registry then that should keep the updater from running?
Is that a difficult question?

 

[Shenan Stanley]

When I booted the computer this morning, I got a new icon next to my
clock in the taskbar. It's the Shockwave Updater and left and right
mouse clicks don't do anything to turn it off.

A little research and I found a way to disable Shockwave automatic
updates but that didn't work.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16683&sliceId=1

The icon was still there when I rebooted.

I found it in the registry in two places, which I thought was odd?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe"
1014020
HKEY_USERS\S-1-5-xx-1229272821-138xxx4898-xxx522115-1004\Software\Microsoft\Windows\CurrentVersion\RunOnce
Name: SWHelper
Type: REG_SZ
Data: "C:\WINDOWS\system32\Macromed\Shockwave 10\Postupdate.exe"
1014020
If I delete both of these then it should go away?

Ask Adobe?

See the link to a kb Adobe webpage? Their method didn't work!

I've been looking in their forums and it's just something new Adobe
is trying? An uncontrollable updater. No thanks!

That's why the question in an XP newsgroup. If I delete both the
RunOnce keys in the registry then that should keep the updater
from running?

Is that a difficult question?

Go to your automotive repair shop and ask if you take this drug you found
someplace - will it stop your irregular heart rhythm? Go to the drug store
and and ask if replacing the tires on your car with a different size might
make a difference in your mileage. Go to your doctor and ask him if using
liquid or tablet form dishwasher detergent is better.

Right place for the question (topic) helps immensely. ;-)

If you want general (common sense) advice...

Back up the registry (export the keys), remove what you want (keys you
mentioned), reboot (the computer) and see what happens (does it fix your
problem?)

Is _that_ too difficult?

 

[JD]

Go to your automotive repair shop and ask if you take this drug you found
someplace - will it stop your irregular heart rhythm? Go to the drug store
and and ask if replacing the tires on your car with a different size might
make a difference in your mileage. Go to your doctor and ask him if using
liquid or tablet form dishwasher detergent is better.

Right place for the question (topic) helps immensely. ;-)

If you want general (common sense) advice...

Back up the registry (export the keys), remove what you want (keys you
mentioned), reboot (the computer) and see what happens (does it fix your
problem?)

Is _that_ too difficult?

Deleting the two registry keys got rid of it.

Thanks

 

[JD]

The RunOnce registry does what it says: anything listed there runs just
once. Not once during Windows startup. Once total and only once
(provided it completes okay). So let it run. Maybe your install didn't
complete. Uninstall Shockwave and reinstall again.

http://support.microsoft.com/kb/137367

Often these entries are used for post-install cleanup. A program cannot
delete itself or its folder when it is inuse, so a another program is
used for that at boot time and before those files get inuse. That
post-install update program might (or should) delete this registry key
(because once the program has started then this key is free to delete).

Thanks for the information. I didn't know what RunOnce did. I didn't
delete Shockwave, I turned off the updater. I rebooted once after
disabling the Updater and the keys remained. Deleting the two keys where
the updater was seems to have stopped it from loading.