Hey can somone help me WITH getting a keylogger out of my computer

[SunS]

Hey, i have a keylogger on my computer and i want to get rid of it but when i click on delete it says it is being used by another person or program so what do i do?..i know the directory i just dont know how to delete it and this is my start up list

StartupList report, 26/08/2007, 10:07:37 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Anhar Khedr\Desktop\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16441)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\windows\system32\schedullingagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Anhar Khedr\Desktop\HijackThis.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Digital Line Detect.lnk = ?
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SoundMAXPnP = C:\Program Files\Analog Devices\Core\smax4pnp.exe
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
ISUSPM Startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
SSBkgdUpdate = "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
PaperPort PTD = C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
IndexSearch = C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
dla = C:\WINDOWS\system32\dla\tfswctrl.exe
igfxtray = C:\WINDOWS\system32\igfxtray.exe
igfxhkcmd = C:\WINDOWS\system32\hkcmd.exe
igfxpers = C:\WINDOWS\system32\igfxpers.exe
MSKDetectorExe = C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
engine = C:\WINDOWS\system32\engine.exe
PWRISOVM.EXE = C:\Program Files\PowerISO\PWRISOVM.EXE
SchedullingAgent = c:\windows\system32\schedullingagent.exe
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
MemoryManager = rundll32.exe "C:\WINDOWS\system32\kbnyukar.dll",forkonce
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SchedullingAgent = c:\windows\system32\schedullingagent.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
startkey = C:\svchost.exe
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
msnmsgr = "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
--------------------------------------------------
Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
[OptionalComponents]
=
--------------------------------------------------
Load/Run keys from C:\WINDOWS\WIN.INI:
load=*INI file not found*
run=*INI file not found*
Load/Run keys from Registry:
HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=squsistub.dll
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI file not found*
SCRNSAVE.EXE=*INI file not found*
drivers=*INI file not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------

Enumerating Browser Helper Objects:
(no name) - (no file) - {02478D38-C3F9-4EFB-9B51-7695ECA05670}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\system32\annmpdtu.dll (file missing) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0}
(no name) - C:\WINDOWS\system32\dla\tfswshx.dll - {5CA3D70E-1895-11CF-8E15-001234567890}
(no name) - C:\WINDOWS\system32\iinirgqy.dll - {61BE278C-906E-40F2-B3E7-83E24EB0BCC4}
(no name) - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - (no file) - {7E853D72-626A-48EC-A868-BA8D5E23E045}
(no name) - C:\WINDOWS\system32\ddabx.dll (file missing) - {8D86B513-C97F-4804-B266-8C9F46CF609C}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}
(no name) - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll - {9394EDE7-C8B5-483E-8773-474BF36AF6E4}
(no name) - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
(no name) - C:\Program Files\Free Download Manager\iefdm2.dll - {CC59E0F9-7E43-44FA-9FAA-8377850BF205}
--------------------------------------------------
Enumerating Task Scheduler jobs:
AF11B569919E2831.job
ANZ McAfee.com Scan for Viruses - My Computer (D9BS6G1S-Anhar Khedr).job
McAfee.com Scan for Viruses - My Computer (D9BS6G1S-Majda Alsabtawi).job
Norton Security Scan.job
Uniblue SpeedUpMyPC Nag.job
Uniblue SpeedUpMyPC.job
--------------------------------------------------
Enumerating Download Program Files:
[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab
[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\macromed\Director\SwDir.dll
CODEBASE = http://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
[{AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0}]
CODEBASE = http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
--------------------------------------------------
End of report, 9,393 bytes
Report generated in 0.015 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

 

[GuyWithAProblem]

I've had the exact same thing happen to me before.

I always boot to Safe Mode, find the file, and then delete it. It usually works...but I've had some to come back when I boot back to Normal.

I have no clue as to how to get it out of the registry...so you may want to wait and let someone like muckshifter take care of this.

 

[Adywebb]

Its correct that you usually have to delete an active file whilst in safe mode - but before you attempt to do this, can you let us know exactly what the file is you are trying to delete, and what directory its in?


Also you need to post a proper HijackThis logfile for us to have a look at - running it from its own folder

 

[SunS]

Oh im sorry didnt know

well the directory is C:/windows/system32/internet

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\windows\system32\schedullingagent.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Anhar Khedr\Desktop\HijackThis.exe

is this the right one? or =/

 

[Adywebb]

Oh im sorry didnt know

well the directory is C:/windows/system32/internet

Running processes:
C:\Documents and Settings\Anhar Khedr\Desktop\HijackThis.exe

is this the right one? or =/

Is the system32 directory your referring to supposed to be what you are trying to delete? - if so I need the exact filename and location.

I'm afraid that isn't a correct or full HijackThis log - you appear to be running it from your desktop - install it in its own folder on C:\Program Files.

Make sure you download the latest version from HERE, and use the FAQ page to help you generate the log, and then post the full log here