Shell Extension problem?

N

Nich

I can open a file within a program with no problem. However, if I
double-clik on a file in Explorer, it takes a long time to open. Also, I get
an error when I shutdown - EXPLORERE.EXE is not responding. I have to end
the program for the shutdown to continue.
 
N

nass

Nich said:
I can open a file within a program with no problem. However, if I
double-clik on a file in Explorer, it takes a long time to open. Also, I get
an error when I shutdown - EXPLORERE.EXE is not responding. I have to end
the program for the shutdown to continue.
Click to expand...

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm
http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx
Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up then this command:
Openm run >> type in:
sfc /scannow

Reboot your machine. Does it behave itself (the machine)?

- Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH,
nass
 
N

Nich

I did as you posted and the EXPLORER.EXE error message on shutdown/restart
has disappeared. However, double-clicking to open a file still takes along
time, the exception to this is if I had recently opened the file. If I
recently closed a file and then double-click on it, then it opens quickly.

There were no errors or warnings in the event log after I restarted the
system. There was one warning on shutdown:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 04/02/09
Time: 12:40:38 PM
User: NT AUTHORITY\SYSTEM
Computer: XXXX-XP3
Description:
Windows saved user xxxxxx\xxxx registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Any other ideas?

Thank you for your help so far.



nass said:
Nich said:
I can open a file within a program with no problem. However, if I
double-clik on a file in Explorer, it takes a long time to open. Also, I get
an error when I shutdown - EXPLORERE.EXE is not responding. I have to end
the program for the shutdown to continue.
Click to expand...

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm
http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx
Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Run disk clean up then this command:
Openm run >> type in:
sfc /scannow

Reboot your machine. Does it behave itself (the machine)?

- Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH,
nass
Click to expand...
 
N

nass

Nich said:
I did as you posted and the EXPLORER.EXE error message on shutdown/restart
has disappeared. However, double-clicking to open a file still takes along
time, the exception to this is if I had recently opened the file. If I
recently closed a file and then double-click on it, then it opens quickly.

There were no errors or warnings in the event log after I restarted the
system. There was one warning on shutdown:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 04/02/09
Time: 12:40:38 PM
User: NT AUTHORITY\SYSTEM
Computer: XXXX-XP3
Description:
Windows saved user xxxxxx\xxxx registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Any other ideas?

Thank you for your help so far.
Click to expand...

For the Event Viewer error please run the UPHC clean up hive to correct the
issue.

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

The system may not unload your user profile correctly when you log off from
a Windows XP-based computer
http://support.microsoft.com/kb/842827


For the delay please read the info and apply one at a time then reboot your
machine and see if the issue will be solved!
Temporary Decline in Performance Occurs When You Right-Click a File or
Folder in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;819101
Right Click Delay
http://xperiencexp.blogspot.com/2005/01/right-click-delay.html


Right-click is extremely slow only when Network is enabled
http://windowsxp.mvps.org/rcdelay.htm

http://www.techsupportforum.com/mic...support/101878-right-click-delay-desktop.html

HTH,
nass
 
N

Nich

Well, I have tried anything and my system is still slow. At this point it
would be quicker to wipe out the hard drive and reinstall windows and the
rest of my software. :(

thanks for your advice, however.
 
N

nass

You are welcome and it is best at this stage to go through this path.
Good luck.
nass
 

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