Shared Fax Service Not Emailing Users

[Eric Dropps]

Hello,

Having a bit of a problem here.

All of a sudden, our shared fax no longer sends out emails to users on
sucess/failure. A look into the application event log revails many many
many errors like this (personal info removed):
------------------------
Event Type: Error
Event Source: Microsoft Shared Fax
Event Category: Outbound
Event ID: 32084
Date: 5/23/2005
Time: 9:07:45 AM
User: N/A
Computer: SERVERNAMEREMOVED
Description:
The fax service has failed to generate a positive delivery receipt using
SMTP.

The following error occurred: 0x80040211.
This error code indicates the cause of the error.

Sender User Name: SERVER\User
Sender Name: xxxx
Submitted On: 9:06:10 AM.
Subject: .
Recipient Name: .
Recipient Number: 18472389437.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--------------------

Any idea what the "0x80040211" error refers too? The only real thing thats
happend around the same time is setting p an SUS server, so it could be
caused by any number of hotfixes.....

Server is Win2k Server with SP4

Any help would be great, this is an impornat issue for us!

-Eric Dropps
Information Technology


Mats, Inc.

37 Shuman Ave

Stoughton, MA 02072

(781) 573-0291

www.matsinc.com

 

[Raghavendra R [MSFT]]

0x80040211 means CDO_E_SMTP_SEND_FAILED. Fax uses CDO to send mail. This
appears to be an SMTP problem. Are you able to send email (using a program
that relies on CDO) from that box using the concerned server? If you are
unaware of an existing app you can try writing a small program that uses
CDO. Details can be found at
http://msdn.microsoft.com/library/en-us/cdosys/html/_cdosys_imessage_send.asp.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[Eric Dropps]

Writing (well, copy/pasting ) and .ASP script sending an email via CDO works
just fine.
However, i nver specify a server, it must use a default. fine with me, but
how do i get share fax to use said server?

 

[Raghavendra R [MSFT]]

-->>how do i get share fax to use said server?
Do you mean where do I specify the SMTP Server Name? Answer is go to Fax
Service Manager > Fax (local) > Properties > Receipts Tab. Make sure to use
the correct type of authentication & give the password correctly.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[Eric Dropps]

Actually, I wanted to know how to get Fax to use the default CDO SMTP
server. Seeing as it works from my CDO .ASP script without specifying any
server, it must have a default (localhost, no auth maybe?).

 

[Eric Dropps]

Well,. I did some more tinkering with it, and here's what I found.

Script A, no server//auth specified -- WORKS

Script B, server set to same as fax service, no auth, -- Error 0x80040211

Script C, another external SMTP server, auth enables -- Error 0x80040211

Both SMTP servers themselves are working fine, Methinks it's a CDO issue at
this point. If I set the script to a non-mail server address, I get the
normal 0x80040213
Interestingly, I can put total garbage into the auth fields, and I still get
the 211 error..


For reference, I used the ASP scripts from
http://www.powerasp.com/content/new/sending_email_cdosys.asp

I figured using those are more likely to work, as I am not an ASP guy (But I
am a PHP guy).

Hope this helps [me] ,

Eric Dropps
IT Department
Mats, Inc.

 

[Raghavendra R [MSFT]]

That's quite a good investigation I should say!!

Now that you have isolated the problem outside Fax you can post the query on
SMTP related forum. All the best.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Well,. I did some more tinkering with it, and here's what I found.

Script A, no server//auth specified -- WORKS

Script B, server set to same as fax service, no auth, -- Error 0x80040211

Script C, another external SMTP server, auth enables -- Error 0x80040211

Both SMTP servers themselves are working fine, Methinks it's a CDO issue
at
this point. If I set the script to a non-mail server address, I get the
normal 0x80040213
Interestingly, I can put total garbage into the auth fields, and I still
get
the 211 error..


For reference, I used the ASP scripts from
http://www.powerasp.com/content/new/sending_email_cdosys.asp

I figured using those are more likely to work, as I am not an ASP guy (But
I
am a PHP guy).

Hope this helps [me] ,

Eric Dropps
IT Department
Mats, Inc.

0x80040211 means CDO_E_SMTP_SEND_FAILED. Fax uses CDO to send mail. This
appears to be an SMTP problem. Are you able to send email (using a
program
that relies on CDO) from that box using the concerned server? If you are
unaware of an existing app you can try writing a small program that uses
CDO. Details can be found at
http://msdn.microsoft.com/library/en-us/cdosys/html/_cdosys_imessage_send.asp.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[Eric Dropps]

Got it working, finally.

Thanks for all your help

That's quite a good investigation I should say!!

Now that you have isolated the problem outside Fax you can post the query on
SMTP related forum. All the best.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Well,. I did some more tinkering with it, and here's what I found.

Script A, no server//auth specified -- WORKS

Script B, server set to same as fax service, no auth, -- Error 0x80040211

Script C, another external SMTP server, auth enables -- Error 0x80040211

Both SMTP servers themselves are working fine, Methinks it's a CDO issue
at
this point. If I set the script to a non-mail server address, I get the
normal 0x80040213
Interestingly, I can put total garbage into the auth fields, and I still
get
the 211 error..


For reference, I used the ASP scripts from
http://www.powerasp.com/content/new/sending_email_cdosys.asp

I figured using those are more likely to work, as I am not an ASP guy (But
I
am a PHP guy).

Hope this helps [me] ,

Eric Dropps
IT Department
Mats, Inc.

0x80040211 means CDO_E_SMTP_SEND_FAILED. Fax uses CDO to send mail. This
appears to be an SMTP problem. Are you able to send email (using a
program
that relies on CDO) from that box using the concerned server? If you are
unaware of an existing app you can try writing a small program that uses
CDO. Details can be found at

http://msdn.microsoft.com/library/en-us/cdosys/html/_cdosys_imessage_send.asp.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Hello,

Having a bit of a problem here.

All of a sudden, our shared fax no longer sends out emails to users on
sucess/failure. A look into the application event log revails many
many
many errors like this (personal info removed):
------------------------
Event Type: Error
Event Source: Microsoft Shared Fax
Event Category: Outbound
Event ID: 32084
Date: 5/23/2005
Time: 9:07:45 AM
User: N/A
Computer: SERVERNAMEREMOVED
Description:
The fax service has failed to generate a positive delivery receipt
using
SMTP.

The following error occurred: 0x80040211.
This error code indicates the cause of the error.

Sender User Name: SERVER\User
Sender Name: xxxx
Submitted On: 9:06:10 AM.
Subject: .
Recipient Name: .
Recipient Number: 18472389437.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--------------------

Any idea what the "0x80040211" error refers too? The only real thing
thats
happend around the same time is setting p an SUS server, so it could be
caused by any number of hotfixes.....

Server is Win2k Server with SP4

Any help would be great, this is an impornat issue for us!

-Eric Dropps
Information Technology


Mats, Inc.

37 Shuman Ave

Stoughton, MA 02072

(781) 573-0291

www.matsinc.com

 

[Raghavendra R [MSFT]]

What was the problem by the way?

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Got it working, finally.

Thanks for all your help

That's quite a good investigation I should say!!

Now that you have isolated the problem outside Fax you can post the query on
SMTP related forum. All the best.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Well,. I did some more tinkering with it, and here's what I found.

Script A, no server//auth specified -- WORKS

Script B, server set to same as fax service, no auth, -- Error 0x80040211

Script C, another external SMTP server, auth enables -- Error
0x80040211

Both SMTP servers themselves are working fine, Methinks it's a CDO issue
at
this point. If I set the script to a non-mail server address, I get
the
normal 0x80040213
Interestingly, I can put total garbage into the auth fields, and I
still
get
the 211 error..


For reference, I used the ASP scripts from
http://www.powerasp.com/content/new/sending_email_cdosys.asp

I figured using those are more likely to work, as I am not an ASP guy (But
I
am a PHP guy).

Hope this helps [me] ,

Eric Dropps
IT Department
Mats, Inc.




0x80040211 means CDO_E_SMTP_SEND_FAILED. Fax uses CDO to send mail. This
appears to be an SMTP problem. Are you able to send email (using a
program
that relies on CDO) from that box using the concerned server? If you are
unaware of an existing app you can try writing a small program that uses
CDO. Details can be found at

http://msdn.microsoft.com/library/en-us/cdosys/html/_cdosys_imessage_send.asp.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please do not send email directly to this alias. This alias is for
newsgroup
purposes only.'

Hello,

Having a bit of a problem here.

All of a sudden, our shared fax no longer sends out emails to users on
sucess/failure. A look into the application event log revails many
many
many errors like this (personal info removed):
------------------------
Event Type: Error
Event Source: Microsoft Shared Fax
Event Category: Outbound
Event ID: 32084
Date: 5/23/2005
Time: 9:07:45 AM
User: N/A
Computer: SERVERNAMEREMOVED
Description:
The fax service has failed to generate a positive delivery receipt
using
SMTP.

The following error occurred: 0x80040211.
This error code indicates the cause of the error.

Sender User Name: SERVER\User
Sender Name: xxxx
Submitted On: 9:06:10 AM.
Subject: .
Recipient Name: .
Recipient Number: 18472389437.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--------------------

Any idea what the "0x80040211" error refers too? The only real
thing
thats
happend around the same time is setting p an SUS server, so it could be
caused by any number of hotfixes.....

Server is Win2k Server with SP4

Any help would be great, this is an impornat issue for us!

-Eric Dropps
Information Technology


Mats, Inc.

37 Shuman Ave

Stoughton, MA 02072

(781) 573-0291

www.matsinc.com