Setup Cannot Continue


J

JamesJ

Hi. I purchased the XP upgrade today and want to upgrade from WinMe.
During setup I get the following error message.

Setup cannot continue.
Contact Microsoft Technical Support. (Error: 3E6h)

Any ideas?

Thanks,
James
 
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C

Carey Frisch [MVP]

Error Message: Setup Cannot Continue. Please Contact Microsoft Technical Support. (Error: 3E6h)
http://support.microsoft.com/default.aspx?scid=kb;en-us;311442&Product=winxp

How to Troubleshoot Windows XP Problems During Installation
When You Upgrade from Windows 98 or Windows ME
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310064

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

[Courtesy of MS-MVP Kelly Theriot]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------


| Hi. I purchased the XP upgrade today and want to upgrade from WinMe.
| During setup I get the following error message.
|
| Setup cannot continue.
| Contact Microsoft Technical Support. (Error: 3E6h)
|
| Any ideas?
|
| Thanks,
| James
 
J

JamesJ

I restarted and setup got a bit further. Setup informed me of my audio
equipment not passing the xp logo?? and totally locked up. I needed to
unplug the computer plug it back in and exit setup.

I thought this was going to be simple!?

Thanks,
James
 
C

Carey Frisch [MVP]

If you had run the free Upgrade Advisor (it's on the CD),
it would be simple.

The Upgrade Advisor is a tool you can also download and install
to check if your system hardware and software are ready for an
upgrade to Windows XP.

Windows XP Upgrade Advisor
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp

Also, physically disconnect all your peripheral hardware devices,
especially USB devices (not including your mouse, keyboard or
monitor). Uninstall any antivirus program, too!

HOW TO: Prepare to Upgrade Windows 98 or
Windows Millennium Edition to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316639

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


|I restarted and setup got a bit further. Setup informed me of my audio
| equipment not passing the xp logo?? and totally locked up. I needed to
| unplug the computer plug it back in and exit setup.
|
| I thought this was going to be simple!?
|
| Thanks,
| James
 
J

JamesJ

I've believe tried I all suggestions.
I ran upgrade advisor before and found problems with my video driver
and usb.
During xp setup, setup locks up when it tells me of my digital audio
driver not passing the logo test. I then need to unplug the computer
to retart it. After WinMe starts I remove the offending driver in
device manager but when I restart millenium reinstalls the driver.
It appears when I perform at least one operation on my system prior
top running xp setup I get the following error:

Setup cannot continue.
Contact Microsoft Technical Support. (Error: 3E6h)
once I restart xp setup gets farther along but WinMe has reinstalls
the offending driver!
I booted to the cd to run setup but that would overwite my WinMe
installation.
If that happens who knows if I'll be able even to start the system with the
luck
I've been having trying to install xp.

Any Ideas??

Thanks,
James
 
G

Guest

Set upseparate partition and load Xp into it

Before doing this, make sure you have downloded XP drivers [or have already CDs] for all components that are unique
Video Car
Motherboar
Sound Car
Printer
Running the Compatibility Test would identify the ones you definitely require

It is a waste of time uninstalling the drivers from your Me system, because you have to work on the understanding that Xp loads replacement drivers for each device

If it proceeds successfully you will be a happy camper. Once up and running you can then bootup to your Me system and run the Files and Settings transfer wizard: save this special file to your hard disk and then boot up to Xp and run it there to 'import' the file that was prepared

You will then need to reinstall all applications

This amy appear more cumbersome, however you will find less confusion in problem solving. Plus you will not risk loosing all your data and perfonal files
 
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M

MICROSOFT

You put a bug in my ear. I installed XP to my other hard drive (D:)
basically for troubleshooting.
It installed fine!! Then I installed it to C and it overwrote WinMe. It's up
and running fine now.
But, I need to remove XP from D: so I don't get the dual boot menu (I think
that's what you call it).

Thanks,
James


BAR said:
Set upseparate partition and load Xp into it.

Before doing this, make sure you have downloded XP drivers [or have
already CDs] for all components that are unique.
Video Card
Motherboard
Sound Card
Printers
Running the Compatibility Test would identify the ones you definitely require.

It is a waste of time uninstalling the drivers from your Me system,
because you have to work on the understanding that Xp loads replacement
drivers for each device.
If it proceeds successfully you will be a happy camper. Once up and
running you can then bootup to your Me system and run the Files and Settings
transfer wizard: save this special file to your hard disk and then boot up
to Xp and run it there to 'import' the file that was prepared.
You will then need to reinstall all applications.

This amy appear more cumbersome, however you will find less confusion in
problem solving. Plus you will not risk loosing all your data and perfonal
files.
 
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Advertisements

J

JamesJ

Sorry 'bout the 'From' name. I was in a bit of a hurry.

James

MICROSOFT said:
You put a bug in my ear. I installed XP to my other hard drive (D:)
basically for troubleshooting.
It installed fine!! Then I installed it to C and it overwrote WinMe. It's up
and running fine now.
But, I need to remove XP from D: so I don't get the dual boot menu (I think
that's what you call it).

Thanks,
James


BAR said:
Set upseparate partition and load Xp into it.

Before doing this, make sure you have downloded XP drivers [or have
already CDs] for all components that are unique.
Video Card
Motherboard
Sound Card
Printers
Running the Compatibility Test would identify the ones you definitely require.

It is a waste of time uninstalling the drivers from your Me system,
because you have to work on the understanding that Xp loads replacement
drivers for each device.
If it proceeds successfully you will be a happy camper. Once up and
running you can then bootup to your Me system and run the Files and Settings
transfer wizard: save this special file to your hard disk and then boot up
to Xp and run it there to 'import' the file that was prepared.
You will then need to reinstall all applications.

This amy appear more cumbersome, however you will find less confusion in
problem solving. Plus you will not risk loosing all your data and perfonal
files.
 

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