setting up POP server address

N

newbie

This has to be the most confusing and difficult set up I've seen.
In VERY simple terms, how do you set up the blasted "server address" in
order to send mail? I received all the spam they sent me just fine, but when
I try to send mail, I get nothing but error messages about the POP server
address.
I looked in these threads, and every answer seems to be using words and
terms you need years of computer training to understand. I don't have that
training, I'm merely an intelligent person trying to set up my email account.
So how do you enter or correct this stupid business about POP3 servers and
so on?
I got the information from my ISP, they gave me two lines,
outgoing mail, (SMTP):SMTP.comcast.net
incoming mail, (POP3):mail.comcast.net
I tried to enter this stuff in the fields, but it still won't work, this
whole setup process is VERY complicated and impossible for me to follow.
So can somebody pleae tell me, in simple plain english, what is the exact
procedure you use to type in the server addresses for incoming and outgoing
mail?
HELP!
 
N

newbie

Actually, it doesn't help.
I don't have Outlook Express, with Vista it's just called Windows mail, and
the attachment you gave me for the automatic configuration won't work!
I tried to enter the information manually, and it looks like I did it right,
but I still get that error message about the wrong POP3 server address.
Please understand, I have absolutely no idea of what all these terms mean,
why is it that everyone on this forum assumes that everyone else is fully
computer literate?
What I need is a very simple, plain english, easy to follow set of
instructions.
First, what screen do I use and how do I call up the screen that allows me
to change the entries for the server address?
Second, exactly what do I need to type in the fields to correct this problem?
I tried typing "SMTP.comcast.net" in the outgoing mail field, and
I typed "mail.comcast,net" in the incoming mail field.
I do seem to be receiving mail just fine, I already got some spam in there!
Thanks for the help, this is literally all greek to me!--
confused by computers
 
T

t-4-2

The instructions said Outlook Express which is the precursor of Windows
Mail. It works for Windows Mail too.
If you already have received spam, that means your in-coming ( POP server )
server setting is correct.
So, which part does NOT work ?
Is it the out-going ( SMTP ) part ? If yes, follow this :
click Tools > Accounts > highlight your account (left click )> Properties >
look to the top, click Advanced. Under SERVER PORTER NUMBER, change it to
587 instead of 25 > OK
Now send yourself a test message. If you still get error message, copy its
entirety and post it back.
t-4-2
 
D

Dave B.

newbie said:
This has to be the most confusing and difficult set up I've seen.
In VERY simple terms, how do you set up the blasted "server address" in
order to send mail? I received all the spam they sent me just fine, but
when
I try to send mail, I get nothing but error messages about the POP server
address.
I looked in these threads, and every answer seems to be using words and
terms you need years of computer training to understand. I don't have that
training, I'm merely an intelligent person trying to set up my email
account.
So how do you enter or correct this stupid business about POP3 servers and
so on?
I got the information from my ISP, they gave me two lines,
outgoing mail, (SMTP):SMTP.comcast.net
incoming mail, (POP3):mail.comcast.net
I tried to enter this stuff in the fields, but it still won't work, this
whole setup process is VERY complicated and impossible for me to follow.
So can somebody pleae tell me, in simple plain english, what is the exact
procedure you use to type in the server addresses for incoming and
outgoing
mail?
HELP!
 
D

Dave

Comcast is behind the times and doesn't seem to have instructions for
setting up Windows Mail.
The instructions for Outlook Express work the same for Windows Mail. Make
sure to use port 587 in step 14.
If you have any problems, call Comcast.
 
R

R. C. White

Hi, Newbie. (That used to be my name, too! ;<))

I'm not an expert either, but I'm a reasonably intelligent person and I've
invested enough time and effort to learn a few of the basics.

A "transfer protocol" is an agreed-upon system (like street addresses and
ZIP codes for "snail mail") for sending and receiving email or other packets
of information online. There are several kinds of TP; here are a few:
HTTP - Hypertext Transfer Protocol - used by the World Wide Web (for
"surfing the 'Net")
NNTP - Network News Transfer Protocol - for Usenet newsgroups (which is what
we're using in these newsgroups, even though Microsoft puts a pretty
"Communities" face on it so that you can read the same messages in your
browser, which uses HTTP)
SMTP - Simple Mail Transfer Protocol - the one we use with OE or WM or WLM
to send emails
POP3 - Post Office Protocol (the 3rd version of it, I suppose) - the one we
use to receive email

Email comes in on one "port" and goes out on another. "Ports" are still a
mystery to me; every computer has thousands of them, but only a few are used
for email and newsgroup traffic. But if mail is coming in on port 55 and
you are "listening" on port 300, you won't get it. Or if your outgoing mail
server expects you on port 119, you won't connect if your WM is sending on
port 587. And if it insists on a secure connection that uses SSL (Secure
Sockets Layer), you'd better be using that - but don't use SSL if the server
is not expecting it. And the only authoritative source for all these
settings is YOUR ISP; knowing why MY ISP requires won't help you very much.

OK. As Paul Harvey used to say, "Don't ask me for details. I've already
told you more than I know." So I'll step back and let the real email
experts explain all this to both of us.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64
 
N

nadine r

I am having the exact problem that newbie had and agree 150% that the fact
it won't identify the pop3 as in and smtp as out is a bunch of crap I wish
to heck I would have just kept my old computer with my Outlook Express. I
have missed 3 days of e-m from my friends and kids. Please someone help.
Not that I will be able to receive your E-M but maybe a miracle will happen.
thanks Nadine R.
 
T

t-4-2

Why are you whining ?
Have you not seen the answers given in this thread ? Did it help at all ?
If you are NOT using Comcast, then start a new thread for yourself and
explain your problem in your own words.
" Having the same problem " will not tell us a thing. Copy down the error
message, verbatim, and post it.
t-4-2
 
P

PA Bear [MS MVP]

If your settings worked in OE, they'll work in Windows Mail.

nadine said:
I am having the exact problem that newbie had and agree 150% that the fact
it won't identify the pop3 as in and smtp as out is a bunch of crap I
wish
to heck I would have just kept my old computer with my Outlook Express.
I
have missed 3 days of e-m from my friends and kids. Please someone help.
Not that I will be able to receive your E-M but maybe a miracle will
happen.
<snip hijacked thread>
 
G

Gary VanderMolen

Since every mail provider has their own mail servers, how would you
expect Windows Mail to know the settings for many thousands of
different mail servers? It's really very simple. You go to your mail
provider's website, and there will almost always be a help page that
explains how to set up a mail program with their mail servers.
 
E

essv

--
essvUnable to send or receive messages for the Windows Live Hotmail account.
Windows Live Mail couldn't log on to the e-mail server using secure password
authentication. Contact your e-mail provider and verify that it supports
secure password authentication. To change this logon setting, in the folder
list, right-click on the account name, and then click Properties on the
shortcut menu. In the Properties dialog, click the Servers tab, and then
under Incoming Mail Server, select a logon option.

Server Error: 0x800CCC90
Server Response: -ERR invalid command
Server: 'pop.comcast.net'
Windows Live Mail Error ID: 0x800CCC18
Protocol: POP3
Port: 995
Secure(SSL): Yes
 
G

Gary VanderMolen

It isn't clear to me who your mail service provider is.
Is it Comcast or Hotmail? You seem to have the two mixed up.
 

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