Setting reminders in shared outlook mailbox (exchange)

[Rachael]

Hello,

At work we have all our own regular personal exchange email accounts as our
Primary account (when we first log on to Outlook 2003).

We also have several attached/linked shared generic exchange accounts (added
through Tools>E-Mail Accounts>View or Change existing email accounts>...More
Settings>Add Mailbox).

What we are trying to do is set up reminders/flags in the Generic Boxes, so
that they popup on our screens. When we try and do this (either with flags on
messages, or calendar entries with reminders), nothing pops up on the screen.
The only way it seems to work is if we are logged into the generic exchange
email account directly (not linked/added to our personal email).

Is there a setting to turn on for this so that we get those reminders??
Because it's a shared/generic box, it is important that we can flag messages
with reminders (we run 24 hours a day/7 days a week) so people on other
shifts see those messages at the right time (some are time sensitive).

PLEASE if there is ANY way to do this, let me know!! THANKS!! : )

 

[Diane Poremsky [MVP]]

reminders only fire from your default mailbox. you'll need to use a tool
like reminder manager (www.slovaktech.com)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Rachael]

Thank you Diane for the prompt response.

I probably should have mentioned we are running in a terminal server
environment, so are unable to install any addins.

Thank you for letting me know so we can figure out some other kind of
workaround.

reminders only fire from your default mailbox. you'll need to use a tool
like reminder manager (www.slovaktech.com)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello,

At work we have all our own regular personal exchange email accounts as
our
Primary account (when we first log on to Outlook 2003).

We also have several attached/linked shared generic exchange accounts
(added
through Tools>E-Mail Accounts>View or Change existing email
accounts>...More
Settings>Add Mailbox).

What we are trying to do is set up reminders/flags in the Generic Boxes,
so
that they popup on our screens. When we try and do this (either with flags
on
messages, or calendar entries with reminders), nothing pops up on the
screen.
The only way it seems to work is if we are logged into the generic
exchange
email account directly (not linked/added to our personal email).

Is there a setting to turn on for this so that we get those reminders??
Because it's a shared/generic box, it is important that we can flag
messages
with reminders (we run 24 hours a day/7 days a week) so people on other
shifts see those messages at the right time (some are time sensitive).

PLEASE if there is ANY way to do this, let me know!! THANKS!! : )

 

[Aussie Tech]

Hi mate,
I suspect you may be able to utilise the Delegates feature on the Shared Mailbox. You would need to log in to the Shared Mailbox with it's assigned account (i.e. the owner) and then you can assign delegates via that.

As the previous poster said, it will probably require an external plugin, but the Delegates functionality would definitely be worth exploring.

Best of luck.