Services.msc not working

[Caroline \(shadoe\)]

"Auto update" as well as several other "services" will not START. I am
missing 23 critical and important updates and can't install any security, in
part, because of this. Everytime I enable a service and click start, it
jumps back to disabled. I am in deep trouble. Can anyone help me please?
TIA
Caroline

 

[R. McCarty]

If the problem is a recent one, you could try a System Restore. However
if the machine is infected, your efforts will be many times harder. A lot of
Malware applies blocks to many approaches to removal. One thing to try
is boot to "Safe Mode with Networking" and run several online scans for
Viruses and Malware:
BifDefender Online scan: http://www.bitdefender.com/scan8/ie.html
NOD32 Online scan: http://www.eset.com/onlinescan/
*Cleaning up Malware can be time intensive and gets frustrating. In some
severe cases of infection it's best to let a professional clean up the PC

Services have dependencies. Some will not start or run unless their group
of dependency services are already running.

 

[PA Bear [MS MVP]]

Same answer:

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.