automatic updates disabled

E

exempt

A few weeks ago I got attacked with antivirus2009. I got rid of it (thanks to
this site) and installed Kasperskys security. Internet, etc finally got back
to working correctly. I cannot enable Auto Udates still. I have tried
everything I could find on Microsoft site. Using services.msc, it will not
enable - error 1058 'cannot be started - disabled or no enabling devices
assosiated'. Cannot find the files in Registryedit. Maybe I deleted something
important to the is service? (I got rid of a lot of stuff while trying to fix
my other problem)
Can anyone help? I am running Windows XP Home service pack 3
 
E

Elmo

exempt said:
A few weeks ago I got attacked with antivirus2009. I got rid of it (thanks to
this site) and installed Kaspersky's security. Internet, etc finally got back
to working correctly. I cannot enable Auto Updates still. I have tried
everything I could find on Microsoft site. Using services.msc, it will not
enable - error 1058 'cannot be started - disabled or no enabling devices
associated'. Cannot find the files in Registry edit. Maybe I deleted something
important to the is service? (I got rid of a lot of stuff while trying to fix
my other problem.)
Can anyone help? I am running Windows XP Home service pack 3

Maybe one of these:

Run a second malware scan, such as superantispyware, or malwarebytes.

http://www.kellys-korner-xp.com/xp_tweaks.htm
Line 179. Windows Update Greyed Out - Restore

Troubleshooting Windows Update Issues
http://v4.windowsupdate.microsoft.com/troubleshoot/

Errors Occur When You Try to Install Updates from the Windows Update Web
Site
http://support.microsoft.com/?kbid=817753

Troubleshooting Windows Update Issues:
http://www.kellys-korner-xp.com/xp_u.htm#update

Windows Update Restriction Error (Network) Line 28
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm

http://groups.google.com/group/micr...fc700394?q=automatic+updates#396257a7d3c0d1ea

A Google Groups search on "automatic updates disabled"
http://groups.google.com/groups/search?q=automatic+updates+disabled&btnG=Search&sitesearch=

A Google Search:

http://www.google.com/search?hl=en&q=automatic+updates+disabled&btnG=Google+Search&aq=f&oq=
 
P

PA Bear [MS MVP]

How did you get "rid of it"? By running STUPIDAntiSpyware and/or MBAM?

I think you've got more work to do:

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top