Server Error when I publish web

[VillageClerk]

When I click Publish Website first it tells me that "the server unexpectedly
closed the connection" then "unable to open www.XXXX.com "

I have contacted the host. They said to contact Microsoft. A very helpful
person from Microsoft has been emailing suggestions; however, I am not
getting anywhere.

I have asked the host to delete the website and re-set it, but they refused
saying, "The reason we will not make the change is because the website is
working properly and we can access it via multiple computers. Microsoft
requested this same change on another domain last week and it completely
corrupted that domain user. We ended up having to completely remove the site
and start them with a blank copy, which still did not resolve the problem.
We've exhausted all efforts on our end to resolve the Front Page issue and
must defer to Microsoft's support. I understand the frustration involved,
but we've confirmed multiple times it is a Microsoft Front Page client-side
issue."

The next suggestion was to repair the FP extensions in the control panel...I
am still waiting to here from the host.

Anybody else out there having this issue...or anyone have suggestions.

I am at a loss...our site has not been updated for a week now.

 

[Rob Giordano \(Crash\)]

What's the URL to your website?
Exactly what steps have you been taking to Publish?


--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression





| When I click Publish Website first it tells me that "the server
unexpectedly
| closed the connection" then "unable to open www.XXXX.com "
|
| I have contacted the host. They said to contact Microsoft. A very
helpful
| person from Microsoft has been emailing suggestions; however, I am not
| getting anywhere.
|
| I have asked the host to delete the website and re-set it, but they
refused
| saying, "The reason we will not make the change is because the website is
| working properly and we can access it via multiple computers. Microsoft
| requested this same change on another domain last week and it completely
| corrupted that domain user. We ended up having to completely remove the
site
| and start them with a blank copy, which still did not resolve the problem.
| We've exhausted all efforts on our end to resolve the Front Page issue and
| must defer to Microsoft's support. I understand the frustration involved,
| but we've confirmed multiple times it is a Microsoft Front Page
client-side
| issue."
|
| The next suggestion was to repair the FP extensions in the control
panel...I
| am still waiting to here from the host.
|
| Anybody else out there having this issue...or anyone have suggestions.
|
| I am at a loss...our site has not been updated for a week now.

 

[Dan L]

You can determine if FP extensions are installed by typing
http://yourdomain.com/_vti_inf.html into a browser. If the extensions are
installed you'll get a page titled "FrontPage Configuration Information". If
they're not installed you'll get a "Page Not Found" error. Also, you can
update your site and then FTP the changed pages. If you use any FrontPage
features that require the server extensions this is not a good idea.
Finally, some hosts provide a cPanel or other front end interface that allows
editing of pages on the site.

 

[VillageClerk]

http://www.roanokeil.org

To publish, I open Frontpage 2002 and choose publish web from the file menu.
I receive an error about the server closing the connection. I have tried
Open Web and sometimes I can open the web; however, as soon as I make a
change and save it or publish I receive the server error again.

A couple of times I have had a screen come up in frontpage with the local
files and the server files and drug over a file. It errors; however, the
updated version of the file is in the webserver side. When I click publish,
I receive the error.

Hope I have answered your questions. If not, let me know.

Thanks for your time.

 

[VillageClerk]

I tried the url with my domain and received the "Page not found" error. I
don't know enough about server extensions to know if our site uses them. Our
host does not have a control panel or interface for publishing.

 

[Rob Giordano \(Crash\)]

The extensions are there...whether they are working or not is another issue.
Personallly, I'd be looking for another host since they seem pretty lame to
me.

What happens when you browse to your home page with IE then select Edit with
Frontpage (icon on your top toolbar in IE) then put in your UN/PW when
prompted?


--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression





|I tried the url with my domain and received the "Page not found" error. I
| don't know enough about server extensions to know if our site uses them.
Our
| host does not have a control panel or interface for publishing.
|
|
|
| "Dan L" wrote:
|
| > You can determine if FP extensions are installed by typing
| > http://yourdomain.com/_vti_inf.html into a browser. If the extensions
are
| > installed you'll get a page titled "FrontPage Configuration
Information". If
| > they're not installed you'll get a "Page Not Found" error. Also, you
can
| > update your site and then FTP the changed pages. If you use any
FrontPage
| > features that require the server extensions this is not a good idea.
| > Finally, some hosts provide a cPanel or other front end interface that
allows
| > editing of pages on the site.
| >
| >
| > "VillageClerk" wrote:
| >
| > > When I click Publish Website first it tells me that "the server
unexpectedly
| > > closed the connection" then "unable to open www.XXXX.com "
| > >
| > > I have contacted the host. They said to contact Microsoft. A very
helpful
| > > person from Microsoft has been emailing suggestions; however, I am not
| > > getting anywhere.
| > >
| > > I have asked the host to delete the website and re-set it, but they
refused
| > > saying, "The reason we will not make the change is because the website
is
| > > working properly and we can access it via multiple computers.
Microsoft
| > > requested this same change on another domain last week and it
completely
| > > corrupted that domain user. We ended up having to completely remove
the site
| > > and start them with a blank copy, which still did not resolve the
problem.
| > > We've exhausted all efforts on our end to resolve the Front Page issue
and
| > > must defer to Microsoft's support. I understand the frustration
involved,
| > > but we've confirmed multiple times it is a Microsoft Front Page
client-side
| > > issue."
| > >
| > > The next suggestion was to repair the FP extensions in the control
panel...I
| > > am still waiting to here from the host.
| > >
| > > Anybody else out there having this issue...or anyone have suggestions.
| > >
| > > I am at a loss...our site has not been updated for a week now.

 

[VillageClerk]

When I browse to my home page with IE; the error "the server has
unexpectledly closed the connection" comes up after I open the pages with my
UN and PW, make a change then save.

 

[Rob Giordano \(Crash\)]

Sure sounds like a server issue.


--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression





| When I browse to my home page with IE; the error "the server has
| unexpectledly closed the connection" comes up after I open the pages with
my
| UN and PW, make a change then save.
|
| "Rob Giordano (Crash)" wrote:
|
| > The extensions are there...whether they are working or not is another
issue.
| > Personallly, I'd be looking for another host since they seem pretty lame
to
| > me.
| >
| > What happens when you browse to your home page with IE then select Edit
with
| > Frontpage (icon on your top toolbar in IE) then put in your UN/PW when
| > prompted?
| >
| >
| > --
| > ~~~~~~~~~~~~~~~~~~
| > Rob Giordano
| > Microsoft MVP Expression
| >
| >
| >
| >
| >
| > | > |I tried the url with my domain and received the "Page not found" error.
I
| > | don't know enough about server extensions to know if our site uses
them.
| > Our
| > | host does not have a control panel or interface for publishing.
| > |
| > |
| > |
| > | "Dan L" wrote:
| > |
| > | > You can determine if FP extensions are installed by typing
| > | > http://yourdomain.com/_vti_inf.html into a browser. If the
extensions
| > are
| > | > installed you'll get a page titled "FrontPage Configuration
| > Information". If
| > | > they're not installed you'll get a "Page Not Found" error. Also,
you
| > can
| > | > update your site and then FTP the changed pages. If you use any
| > FrontPage
| > | > features that require the server extensions this is not a good idea.
| > | > Finally, some hosts provide a cPanel or other front end interface
that
| > allows
| > | > editing of pages on the site.
| > | >
| > | >
| > | > "VillageClerk" wrote:
| > | >
| > | > > When I click Publish Website first it tells me that "the server
| > unexpectedly
| > | > > closed the connection" then "unable to open www.XXXX.com "
| > | > >
| > | > > I have contacted the host. They said to contact Microsoft. A
very
| > helpful
| > | > > person from Microsoft has been emailing suggestions; however, I am
not
| > | > > getting anywhere.
| > | > >
| > | > > I have asked the host to delete the website and re-set it, but
they
| > refused
| > | > > saying, "The reason we will not make the change is because the
website
| > is
| > | > > working properly and we can access it via multiple computers.
| > Microsoft
| > | > > requested this same change on another domain last week and it
| > completely
| > | > > corrupted that domain user. We ended up having to completely
remove
| > the site
| > | > > and start them with a blank copy, which still did not resolve the
| > problem.
| > | > > We've exhausted all efforts on our end to resolve the Front Page
issue
| > and
| > | > > must defer to Microsoft's support. I understand the frustration
| > involved,
| > | > > but we've confirmed multiple times it is a Microsoft Front Page
| > client-side
| > | > > issue."
| > | > >
| > | > > The next suggestion was to repair the FP extensions in the control
| > panel...I
| > | > > am still waiting to here from the host.
| > | > >
| > | > > Anybody else out there having this issue...or anyone have
suggestions.
| > | > >
| > | > > I am at a loss...our site has not been updated for a week now.
| >
| >
| >