Sent items in outbox

M

Mary Moon

This isn't a suggestion but a question. I have been
trying to use Outlook 2003 but keep coming up with a
problem. Every time I send an e-mail it shows up in
my "outbox" as not being sent. When I click on the SEND
button it get a message indicating it was sent but the it
goes to the outbox, not the sent items folder, and since
it is in italics in the outbox, from the online and
offline help, I take that it was not sent. Also when I
go to close Outlook I am told there are messages in my
outbox that haven't been sent. So I go to send them and
the same thing happens. All my message that were in my
ISP's e-mail services inbox have been transfered to my
Outlook inbox fine so I know that some part of this
program works. I have been working online each time so
it's not because I have been woking offline.Why is this
happening and how do I resolve it. The offline and online
help has not been any help at all.
Mary Moon
 
M

Milly Staples [MVP - Outlook]

How are your send/receive settings set up? Do you have authentication on
for your ISP mail server properties?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Mary Moon asked:

| This isn't a suggestion but a question. I have been
| trying to use Outlook 2003 but keep coming up with a
| problem. Every time I send an e-mail it shows up in
| my "outbox" as not being sent. When I click on the SEND
| button it get a message indicating it was sent but the it
| goes to the outbox, not the sent items folder, and since
| it is in italics in the outbox, from the online and
| offline help, I take that it was not sent. Also when I
| go to close Outlook I am told there are messages in my
| outbox that haven't been sent. So I go to send them and
| the same thing happens. All my message that were in my
| ISP's e-mail services inbox have been transfered to my
| Outlook inbox fine so I know that some part of this
| program works. I have been working online each time so
| it's not because I have been woking offline.Why is this
| happening and how do I resolve it. The offline and online
| help has not been any help at all.
| Mary Moon
 
G

Guest

Didn't think of that. With my old Outlook, 2000 & XP, it
was automatic with my old ISP. I not only changed
Outlooks but also changed ISPs. I'll check with them to
see what thr right configuration should be.
 

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