Sending with Outlook closed

[Georgia Sam]

If a user does NOT have Outlook open when he uses IE to send a web page by
email, then the email won't actually be sent at least until he opens
Outlook.

But then in his Sent folder shows that it was "sent" back when he originally
tried to send it from IE. So then the User suspects the delay had something
to do with my Exchange server.

So how can I get that email to actually be sent (i.e., leave the computer)
without having to manually open Outlook?

 

[Diane Poremsky [MVP]]

if he's connecting to the exchange server directly (not cached mode),
opening another message using file, send to and letting the mail windows
open a few min sometimes sends it. Otherwise, he'll need to open outlook so
it will send.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Georgia Sam]

Thanks for responding but no, that solution won't help. First, Outlook IS
running in Exchange CACHED mode.

But more importantly for me is that I want to avoid having to "educate" the
Users. This happens with more than one user. Explaining to them that they
need to actually open Outlook just wouldn't be effective. (And it doesn't
seem to much to ask for an email to actually leave the Computer when you
click "Send" and it ends up showing in the Sent folder that it was sent
then.)

Is the issue related to Outlook being in Exchange cached mode? I'm hoping
to find a configuration change, registry hack or something that will get it
done.

Thanks,
BobK

if he's connecting to the exchange server directly (not cached mode),
opening another message using file, send to and letting the mail windows
open a few min sometimes sends it. Otherwise, he'll need to open outlook
so it will send.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

If a user does NOT have Outlook open when he uses IE to send a web page
by email, then the email won't actually be sent at least until he opens
Outlook.

But then in his Sent folder shows that it was "sent" back when he
originally tried to send it from IE. So then the User suspects the delay
had something to do with my Exchange server.

So how can I get that email to actually be sent (i.e., leave the
computer) without having to manually open Outlook?

 

[Diane Poremsky [MVP]]

No, it's not related to Exchange - you need outlook open to actually connect
to the SMTP server and send the email.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for responding but no, that solution won't help. First, Outlook IS
running in Exchange CACHED mode.

But more importantly for me is that I want to avoid having to "educate"
the Users. This happens with more than one user. Explaining to them that
they need to actually open Outlook just wouldn't be effective. (And it
doesn't seem to much to ask for an email to actually leave the Computer
when you click "Send" and it ends up showing in the Sent folder that it
was sent then.)

Is the issue related to Outlook being in Exchange cached mode? I'm hoping
to find a configuration change, registry hack or something that will get
it done.

Thanks,
BobK

if he's connecting to the exchange server directly (not cached mode),
opening another message using file, send to and letting the mail windows
open a few min sometimes sends it. Otherwise, he'll need to open outlook
so it will send.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

If a user does NOT have Outlook open when he uses IE to send a web page
by email, then the email won't actually be sent at least until he opens
Outlook.

But then in his Sent folder shows that it was "sent" back when he
originally tried to send it from IE. So then the User suspects the
delay had something to do with my Exchange server.

So how can I get that email to actually be sent (i.e., leave the
computer) without having to manually open Outlook?