Sending email from Outlook to Yahoo account:

G

Guest

Good Evening:
My daughter uses Yahoo for her email account at college. When I send her an
email using stationery or pictures, she can not see them, but if I send it
from Outlook Express she can. Is there anything I can do in Outlook for her
to view them instead of me going back and forth between emails? Thanks for
your hel
 
B

Brian Tillman

Christine said:
My daughter uses Yahoo for her email account at college. When I send
her an email using stationery or pictures, she can not see them, but
if I send it from Outlook Express she can. Is there anything I can
do in Outlook for her to view them instead of me going back and forth
between emails?

While I'm only guessing, I suspect you're sending your messages in Rich Text
format from Outlook. Only another Outlook client can read that format. Try
setting your message format to HTML.
 
G

Guest

Hi Brian:
Thank you for the reply. All of my emails from Outlook are set up to html.
Could it be due to SP2 or something else?
Christine
 
B

Brian Tillman

Christine said:
Thank you for the reply. All of my emails from Outlook are set up to
html. Could it be due to SP2 or something else?

Windows XP SP2? I doubt that's causing the problem.

What happens if you send the message in plain text and include the pictures
as attachments?
 
B

Brian Tillman

Christine said:
All of my emails from Outlook are set up to html.

Is your daughter in your Contacts folder? If so, open her Contact record
and double-click her e-mail address. Look at the bottom in the "Internet
format" drop-down. Make sure it doesn't say "Send using Outlook Rich Text
Format", which would override whatever you have chosen as your message
format.
 
G

Guest

Hi Brian:
When I choose her name and check for format it states:
Let Outlook decide the best sending format
Christine
 
B

Brian Tillman

Christine said:
When I choose her name and check for format it states:
Let Outlook decide the best sending format

Well, I'm stumped. Have you tried sending a plain text message with a
picture attachment?
 

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