Send/Receive: Operation Failed / Accounts: Fatal Error

[Guest]

Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message. Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not send or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Roady [MVP]]

Reset the Toolbar; all Toolbar customizations will be lost and the Toolbar
will reset to what it looked like when you first installed Outlook. To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message. Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not send or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Guest]

Thanks for the reply. I tried doing just that, adding .old to the file name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new email,
the Accounts pull down button no longer creates a fatal error. The pull-down
menu shows no email accounts. If I look in my email accounts area, I have one
email account there.

This problem all started after I added a third email address to check. If I
have multiple email addresses in it now, it won't let me move them up or down
in ordering.

 

[Roady [MVP]]

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new email,
the Accounts pull down button no longer creates a fatal error. The pull-down
menu shows no email accounts. If I look in my email accounts area, I have
one
email account there.

This problem all started after I added a third email address to check. If I
have multiple email addresses in it now, it won't let me move them up or
down
in ordering.

 

[Guest]

Thank you very much, that worked great!!

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new email,
the Accounts pull down button no longer creates a fatal error. The pull-down
menu shows no email accounts. If I look in my email accounts area, I have
one
email account there.

This problem all started after I added a third email address to check. If I
have multiple email addresses in it now, it won't let me move them up or
down
in ordering.

Reset the Toolbar; all Toolbar customizations will be lost and the Toolbar
will reset to what it looked like when you first installed Outlook. To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message.
Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not send
or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the
webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Roady [MVP]]

You're welcome!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you very much, that worked great!!

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file
name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new
email,
the Accounts pull down button no longer creates a fatal error. The
pull-down
menu shows no email accounts. If I look in my email accounts area, I have
one
email account there.

This problem all started after I added a third email address to check. If
I
have multiple email addresses in it now, it won't let me move them up or
down
in ordering.

Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar
will reset to what it looked like when you first installed Outlook. To
do
this locate outcmd.dat and rename it to outcmd.old when Outlook is
closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message.
Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not
send
or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the
webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Guest]

I had the same issue with send/receive and followed Robert's solution.
Worked for me too!
[Strangely when the problem first emerged even though "operation failed"
appeared if I tried to 'send/receive' and nothing at all appeared when I
clicked 'define send/receive groups' Outlook was sending and receiving mail
in all 3 of my e-mail accounts automatically - not sure of the time settings
but it was not quite immediate.]

In any event problem fixed - thanks.

You're welcome!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thank you very much, that worked great!!

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file
name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new
email,
the Accounts pull down button no longer creates a fatal error. The
pull-down
menu shows no email accounts. If I look in my email accounts area, I have
one
email account there.

This problem all started after I added a third email address to check. If
I
have multiple email addresses in it now, it won't let me move them up or
down
in ordering.

Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar
will reset to what it looked like when you first installed Outlook. To
do
this locate outcmd.dat and rename it to outcmd.old when Outlook is
closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message.
Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not
send
or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the
webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Guest]

I had the same problem. Tried you solution. It worked wonderfully. Thank
you.

Thank you very much, that worked great!!

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file name.
No change.
However, since I posted I unchecked the box in settings that makes MS Word
the default email creator. That change made it so when I create a new email,
the Accounts pull down button no longer creates a fatal error. The pull-down
menu shows no email accounts. If I look in my email accounts area, I have
one
email account there.

This problem all started after I added a third email address to check. If I
have multiple email addresses in it now, it won't let me move them up or
down
in ordering.

Reset the Toolbar; all Toolbar customizations will be lost and the Toolbar
will reset to what it looked like when you first installed Outlook. To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message.
Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not send
or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the
webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!

 

[Roady [MVP]]

You're welcome! Good to hear

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I had the same problem. Tried you solution. It worked wonderfully. Thank
you.

Thank you very much, that worked great!!

Then it appears you have a corrupt mail profile. See the link below for
instruction on how to recreate it;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the reply. I tried doing just that, adding .old to the file
name.
No change.
However, since I posted I unchecked the box in settings that makes MS
Word
the default email creator. That change made it so when I create a new
email,
the Accounts pull down button no longer creates a fatal error. The
pull-down
menu shows no email accounts. If I look in my email accounts area, I
have
one
email account there.

This problem all started after I added a third email address to check.
If I
have multiple email addresses in it now, it won't let me move them up
or
down
in ordering.

:

Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar
will reset to what it looked like when you first installed Outlook.
To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is
closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application
Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2002-
When clicking Send/Receive I get a "Operation Failed" message.
Send/Receive
also disappeared from my 'Standad' toolbar pull down-menu. I can not
send
or
receive. It is not my email accounts problem because when I test the
settings, everything runs smoothly and I find the test email in the
webmail
version of my accounts.

I uninstalled all of Office and then reinstalled. no change. I moved
and
then deleted the personal files in the c:\documents and settings\user
name\application data\microsoft\outlook\ folder so that the
settings
wouldn't be pulled in. Somehow one file managed to come back, and the
problem
still exists.

When I click on Accounts while in the New Message box, a fatal error
occurs...without any more details than that.

This has been going on for a month! I can't fix it. Any ideas?!