Send / Receive Does Not Always Finish

[Esteban Nunez]

I have Verizon FiOS and use Outlook 2003 for email.

Often times, send/receive won't finish and not all messages are received.
Doing a subsequent send/receive works fine, but I now have the same messages
twice (or sometimes three times because it may take more than two
send/receive).

This is not a major inconvenience, but I would like to resolve it. Four
possible causes come to mind:

* The FiOS connection times out.
I had the same problem with DSL, but it seems to happen more now with FiOS.

* A problem with the antivirus (AVG Free Edition).
I think this is the most likely cause, although I had the same problem with
Norton Internet Security.

* A problem with Outlook.

* A problem with a particular message.

Any ideas on this?

Thanks,

Steve

 

[Brian Tillman]

I have Verizon FiOS and use Outlook 2003 for email.

Often times, send/receive won't finish and not all messages are
received. Doing a subsequent send/receive works fine, but I now have
the same messages twice (or sometimes three times because it may take
more than two send/receive).

Try lengthening the server timeout value.

* A problem with the antivirus (AVG Free Edition).
I think this is the most likely cause, although I had the same
problem with Norton Internet Security.

I don't believe this is the cause. Reports of AVG causing a problem with
Outlook are exceedingly rare.

* A problem with Outlook.

Do you have a router in the mix? It could be the router as well.

* A problem with a particular message.

Certainly a possibility, but not likely if a subsequent send/receive handles
the message cleanly.

 

[Esteban Nunez]

My 4 accounts were set to 1 minute server timeout. I changed all 4 to 2
minutes each.

There is a router in place and will go there next if the timeout does not
address the issue.

Esteban

 

[Brian Tillman]

My 4 accounts were set to 1 minute server timeout. I changed all 4 to
2 minutes each.

Way too short. Use nothing less than eight to ten minutes.

There is a router in place and will go there next if the timeout does
not address the issue.

In particular, the MTU setting can have a significant effect.