Security Center

[jvc]

My new computer came with Norton Internet Security pre installed. I am
subscribed to another center McAfee. Prior to downloading my McAfee I went
to Norton website and downloaded and run the latest uninstall. Everything
seems to have uninstalled correctly, nothing shows from Symantec in
programs, in task manager ie applications, processes, etc. However in
Windows Security Center under virus, firewall, malware etc it shows the
Norton products as being on and installed. I have run searches for Symantec
and Norton software but none shows up.
My question then is how do I delete the Norton programs in the Security
center.
jvc

 

[dean-dean]

Try this:

Right-click Command Prompt and Run as Administrator. Type the following
command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", run this command:

winmgmt /salvagerepository

The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. You actually may have to run
it 3 times before it finally runs and completes on its own.

Reboot your system.

 

[Guest]

Try this:

Right-click Command Prompt and Run as Administrator. Type the following
command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", run this command:

winmgmt /salvagerepository

The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. You actually may have to run
it 3 times before it finally runs and completes on its own.

Reboot your system.

My re;pository is consistent but the norton still shows in the security
center.

 

[dean-dean]

Well, you could try the sledgehammer approach:

Right-click Command Prompt and Run as Administrator. Type (or Copy and
Paste) the following commands, pressing Enter after each one:

net stop winmgmt
cd %windir%\system32\wbem
ren repository repository.old
net start winmgmt

This will rebuild the Repository.

Make sure the following Services are set to automatic, in Computer
Management:

Base Filtering Engine
Windows Firewall
Remote Procedure Call (RPC)
DCOM Server Process Launcher

In Windows Update, make sure KB935807 is installed.