Seagate backup ide 10/20 GB Travan tape drive

[Colin Houston]

I recently installed this option
as a secondary slave ide drive to a CDRW secondary master.

The bios sees these 2 and the primary hard disk drive
with WinXP pro.

The system boots but the IDE tape drive is not visible to
the XP Backup application or in "My computer" as a device.

It is visible in device manager within XP and is quoted
as working normally!

How do I get Windows backup to see this? Seagate claim
that the drive is compatible with XP native drivers.

The XP HCL is now a "catologue" with very few devices on
it!!!

Colin

 

[Millicer R]

If you have XP Home as opposed to XP Pro, I think backup to tape drives are
not supported. I had what sounds like a similar problem some time ago using
a SCSI tape drive. The hardware was recognised as being present in some
places but not where it mattered.

MS do not offer any tape drivers for XP home. Or rather did not about 12
months ago. Haven't checked recently.

In frustration, I found a backup utility on the net with a 30 day trial
period and installed it. It worked. Interestingly, XP backup also then
found the drive. Even after the expiry date, Win XP Home was still able to
backup to tape. Uninstalling the original product did not disable XP
backup. Seems that whatever low level driver(s) are needed stay behind
after uninstall. So I'm real happy and richer. I wish I could remember the
name of the commercial product, so I can offer only this curious behaviour
as something to try.

Richard.

 

[Colin]

I am using WinXP Pro

The Seagate site claims that WinXP supports this drive
with MS XP native drivers.

Was the backup software BackupMyPC by any chance?

Any other ideas would be greatly appreciated

Colin