scanner

[Guest]

I have had my scanner for at least four years but have never used it. I
installed it when I first got my computer system and tests showed it was
ready for use.

Today I wanted to use it and although there is power going to the scanner
and it is plugged into the original usb port I keep getting a message that
the computer cannot detect the scanner what do I do?

 

[db]

go to the website
for the scanners maker
and check out the f.a.q.'s
and download patches and updates.

else, your scanner could
be uncompatiable....

- db
I have had my scanner for at least four years but have never used it. I
installed it when I first got my computer system and tests showed it was
ready for use.

Today I wanted to use it and although there is power going to the scanner
and it is plugged into the original usb port I keep getting a message that
the computer cannot detect the scanner what do I do?

 

[JS]

Pay particular attention to the Twain drivers, did you install them along
with the other software?

JS

 

[Elmo]

I have had my scanner for at least four years but have never used it. I
installed it when I first got my computer system and tests showed it was
ready for use.

Today I wanted to use it and although there is power going to the scanner
and it is plugged into the original usb port I keep getting a message that
the computer cannot detect the scanner what do I do?

There might be an option to "Select Twain Device", "Select Scanner" or
similar. Once you've decided on the proper device, try "acquiring" or
scanning from it again.