Scanner No Longer Recognized

R

Rick

I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it is an
HP problem. I called HP and they told me it's an XP problem. I sure could
use some help resolving this issue. Thanks, Rick
 
S

Scott

reinstall all usb hubs in device manager


I'm using XP Home and added a Belkin N Router. Since then my HP 4320
scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it
is an
HP problem. I called HP and they told me it's an XP problem. I sure
could
use some help resolving this issue. Thanks, Rick
 
L

Lem

Rick said:
I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it is an
HP problem. I called HP and they told me it's an XP problem. I sure could
use some help resolving this issue. Thanks, Rick

Assuming that your "4320 scanner" is connected to your computer via a
USB cable, I can't imagine what adding a router would have to do with it.

I couldn't find any mention of anything with that product number on the
hp site, but assuming it's similar to the ScanJet 4300, see these:
http://h10025.www1.hp.com/ewfrf/wc/...5332&lc=en&dlc=en&cc=us&lang=en&product=58982
http://h10025.www1.hp.com/ewfrf/wc/...oc:5&lc=en&dlc=en&cc=us&product=58982&lang=en

Or try Scott's suggestion.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top