HP Scanners and Drivers for Win Vista

S

Summer1

Good Day:

When I check for scanner drivers for models 2400c, 3970, and 4200 on HP's
website, it only lists XP and earlier.

Do any HP scanner models have drivers for Windows Vista?

Will an XP driver work on Vista?

What are Vista users supposed to do?
 
S

Summer1

*I wanted to add something.

When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows Vista
on HP's website, it showed a Vista driver for 3970 but not for 4200c or 3400c.

That doesn't make sense since the 4200c model is a newer model than 3970.

Why would a manufacturer create a Vista driver for an older scanner model
but not a newer scanner model?

Can an XP driver be used for Vista or do Vista users have to purchase a
scanner that is compatible with Vista?
 
C

Chuck

HP and other equipment mfrs make money selling new equipment, not extending
the life of older models. The 3970 was a "mass market" scanner,
and likely has/had enough users that HP didn't want to listen to the
complaints. You should look at Viewscan, and perhaps try the free download
to see if it works.
There is also a difference between a driver that requires minimal changing
to work with Vista/Win 7 and one that requires an extensive re-write.
 
D

DL

4200c dates from 2001
3970 dates from 2003
As to your Q, google for 4200 with Vista - 7k hits
 
J

John Inzer

Summer1 said:
Good Day:

When I check for scanner drivers for models 2400c, 3970, and 4200 on
HP's website, it only lists XP and earlier.

Do any HP scanner models have drivers for Windows Vista?

Will an XP driver work on Vista?

What are Vista users supposed to do?
=====================================
Try searching for Vista drivers at the following site:

HP Support and Drivers
http://welcome.hp.com/country/us/en/support.html

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
S

Saucy

Have a look:

2400c

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100


3970:

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100


4200

Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:

http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit

HOWEVER, it seems someone has come up with a solution for its use with Vista
(at your own risk):

http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista

AND

Use the sj655en.exe (last update for the HP4200c Scanjet) and have your
Vista operating system updated to Servicepack1 and hopefully it'll work as
it did on my 2 HP laptops. .

Scroll way down on this page to see the discussion in full:

http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507


'Hope this helps.
 
S

Summer1

I thought that the lower the 'number,' the earlier it was manufactured-Are
you saying that 3970 is a 'newer' model than 4200c even though it has a lower
number and because 3970 was 'mass produced' and had complaints from users,
that's why 3970 has a Vista driver?

I use XP right now but I want an HP that has the 'capacity' to work on Vista
in the future.
 
S

Summer1

I wanted to add something.

When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows Vista
on HP's website, it showed a Vista driver for 3970 but not for 4200c or 3400c.

That doesn't make sense since the 4200c model is a newer model than 3970.

Why would a manufacturer create a Vista driver for an older scanner model
but not a newer scanner model?

Can an XP driver be used for Vista or do Vista users have to purchase a
scanner that is compatible with Vista?



Saucy said:
Have a look:

2400c

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100


3970:

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100


4200

Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:

http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit

HOWEVER, it seems someone has come up with a solution for its use with Vista
(at your own risk):

http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista

AND

Use the sj655en.exe (last update for the HP4200c Scanjet) and have your
Vista operating system updated to Servicepack1 and hopefully it'll work as
it did on my 2 HP laptops. .

Scroll way down on this page to see the discussion in full:

http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507


'Hope this helps.





Summer1 said:
Good Day:

When I check for scanner drivers for models 2400c, 3970, and 4200 on HP's
website, it only lists XP and earlier.

Do any HP scanner models have drivers for Windows Vista?

Will an XP driver work on Vista?

What are Vista users supposed to do?
.
 
S

Saucy

Often the XP driver will work for whatever device, especially if your Vista
is the 32-bit version. There's no harm in giving the XP driver a try because
it very well probably might work in most cases. Notice though here, for the
4200, that you have to make use of another driver as explained in the
discussions.



Summer1 said:
I wanted to add something.

When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
Vista
on HP's website, it showed a Vista driver for 3970 but not for 4200c or
3400c.

That doesn't make sense since the 4200c model is a newer model than 3970.

Why would a manufacturer create a Vista driver for an older scanner model
but not a newer scanner model?

Can an XP driver be used for Vista or do Vista users have to purchase a
scanner that is compatible with Vista?



Saucy said:
Have a look:

2400c

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100


3970:

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100


4200

Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:

http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit

HOWEVER, it seems someone has come up with a solution for its use with
Vista
(at your own risk):

http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista

AND

Use the sj655en.exe (last update for the HP4200c Scanjet) and have your
Vista operating system updated to Servicepack1 and hopefully it'll work
as
it did on my 2 HP laptops. .

Scroll way down on this page to see the discussion in full:

http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507


'Hope this helps.





Summer1 said:
Good Day:

When I check for scanner drivers for models 2400c, 3970, and 4200 on
HP's
website, it only lists XP and earlier.

Do any HP scanner models have drivers for Windows Vista?

Will an XP driver work on Vista?

What are Vista users supposed to do?
.
 
S

Summer1

Here's what 'still' doesn't make sense:

A user wrote that the HP 4200c was manufactured in 2001 and the HP 3970 was
manufactured in 2003 so why does the 'later' model (4200c) have an earlier
manufacturer year? (2001)

Wouldn't it make more sense for HP to create Vista drivers for a 'later' and
'higher' model of 4200c since it is 'newer?'

Did HP create a Vista driver for 3970 because it was 'mass produced' and
they had a lot of complaints from customers so they 'gave' in to customer
demand whereas 4200c was not 'mass produced?'

Is it because 3970 was 'mass produced' which is why HP created a Vista driver?


Saucy said:
Often the XP driver will work for whatever device, especially if your Vista
is the 32-bit version. There's no harm in giving the XP driver a try because
it very well probably might work in most cases. Notice though here, for the
4200, that you have to make use of another driver as explained in the
discussions.



Summer1 said:
I wanted to add something.

When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
Vista
on HP's website, it showed a Vista driver for 3970 but not for 4200c or
3400c.

That doesn't make sense since the 4200c model is a newer model than 3970.

Why would a manufacturer create a Vista driver for an older scanner model
but not a newer scanner model?

Can an XP driver be used for Vista or do Vista users have to purchase a
scanner that is compatible with Vista?



Saucy said:
Have a look:

2400c

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100


3970:

Vista 32-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093

Vista 64-bit:

http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100


4200

Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:

http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit

HOWEVER, it seems someone has come up with a solution for its use with
Vista
(at your own risk):

http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista

AND

Use the sj655en.exe (last update for the HP4200c Scanjet) and have your
Vista operating system updated to Servicepack1 and hopefully it'll work
as
it did on my 2 HP laptops. .

Scroll way down on this page to see the discussion in full:

http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507


'Hope this helps.





Good Day:

When I check for scanner drivers for models 2400c, 3970, and 4200 on
HP's
website, it only lists XP and earlier.

Do any HP scanner models have drivers for Windows Vista?

Will an XP driver work on Vista?

What are Vista users supposed to do?


.
.
 
A

Andrew McLaren

When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows Vista
on HP's website, it showed a Vista driver for 3970 but not for 4200c or 3400c.
That doesn't make sense since the 4200c model is a newer model than 3970.

Who knows what business decisions were made by HP, in deciding to
upgrade drivers for their many models of printers and scanners? HP are
not obliged to follow some law or immutable principle which says they
must release updated drivers in some chronological order; there'd by a
bunch of HP managers sitting around a table saying "we'll do this one
.... we won't do that one ... but we'll do this other one". Presumably
there is some business logic behind their decisions. But who knows??

It is a sad but real fact, that hardware manufacturers do not make money
by releasing updated drivers for old hardware.

Fortunately, as other folks have noted, it is quite likely that the XP
drivers and software will run okay on Windows Vista.

The only place you will find HP drivers for HP hardware is on the HP
website. If they don't have Vista drivers for the hardware you're
using, then no-one else will either.

If you want to find hardware which is certified to be compatible with
the version of Windows you're using, look at the Windows Hardware
Compatibility List:

http://www.microsoft.com/whdc/hcl/default.mspx

The other place you can direct your question would be to the HP Support
forums:


http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/bd-p/Software

Sorry to sound a bit brusque, but it seems like you needed clear
guidance on this question.

Hope it helps,

Andrew
 

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