Scanner No Longer Recognized

  • Thread starter Thread starter Rick
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R

Rick

I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it is an
HP problem. I called HP and they told me it's an XP problem. I sure could
use some help resolving this issue. Thanks, Rick
 
reinstall all usb hubs in device manager


I'm using XP Home and added a Belkin N Router. Since then my HP 4320
scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it
is an
HP problem. I called HP and they told me it's an XP problem. I sure
could
use some help resolving this issue. Thanks, Rick
Click to expand...
 
Rick said:
I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
is no longer recognized as being installed (I uninstalled and reinstalled
scanner software but it didn't help). I called Belkin and they said it is an
HP problem. I called HP and they told me it's an XP problem. I sure could
use some help resolving this issue. Thanks, Rick
Click to expand...

Assuming that your "4320 scanner" is connected to your computer via a
USB cable, I can't imagine what adding a router would have to do with it.

I couldn't find any mention of anything with that product number on the
hp site, but assuming it's similar to the ScanJet 4300, see these:
http://h10025.www1.hp.com/ewfrf/wc/...5332&lc=en&dlc=en&cc=us&lang=en&product=58982
http://h10025.www1.hp.com/ewfrf/wc/...oc:5&lc=en&dlc=en&cc=us&product=58982&lang=en

Or try Scott's suggestion.
 
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