P
Pauline
I have Windows XP, and my HP Scanjet 4100c has been
working perfectly with the Scanner & Camera Wizard.
However now it has ceased to work... I just get a
message 'the computer cannot detect the scanner or
camera' then tells me to go to the control panel and
open 'scanners & cameras' to add the device. But the
installation wizard only gives me the option of 3 HP
cameras.... no scanners. I suspect that this problem
started after I downloaded the latest critical security
download (3 hours) from Microsoft...... has anyone else
experienced a similar problem? And how can I fix it?
Thank you for your help in anticipation.
Pauline
working perfectly with the Scanner & Camera Wizard.
However now it has ceased to work... I just get a
message 'the computer cannot detect the scanner or
camera' then tells me to go to the control panel and
open 'scanners & cameras' to add the device. But the
installation wizard only gives me the option of 3 HP
cameras.... no scanners. I suspect that this problem
started after I downloaded the latest critical security
download (3 hours) from Microsoft...... has anyone else
experienced a similar problem? And how can I fix it?
Thank you for your help in anticipation.
Pauline