Scan disk issue

[Sean]

I set the scan disk to run at start up on a XP Professional system. At start
up, the scan disk ran, but once it finishes, the system freezes and will not
boot into Windows. If I manually stop the scan disk from running at start
up, it freeze. When trying to boot into Safe Mode, it freezes as well. Is
there another way to get in Windows?

 

[Gerry]

Sean

Please use the correct terminology. Scandisk was a tool used with
Windows 98. Almost certainly you have been using chkdsk a different
utility, albeit a similar one for use with Windows XP.

Is this a desktop or a laptop? What is the computer make and model? What
type of Windows XP CD do you have? How is it described on the CD? Do you
have another desktop computer?

What is the hard drive make?

Do you have your important data files backed up to external media. If
not your priority may be to recover your data before trying to boot the
computer.

One boot option you could try is Last Known Good Configuration, which is
described in this Knowledge Base Article:
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

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Hope this helps.

Gerry
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FCA
Stourport, England
Enquire, plan and execute
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