Samsung V20 screen blushing!

[Len Dolby]

I hate laptops!!
Daughter's Samsung V20 (XPHE, SP2 ) screen has started going red all over.

On initial power-up (battery or mains) the blank screen is totally red.
When the XP "welcome" screen appears, display may or may not be almost
normal
When the system is fully loaded, the "Office" toolbar background is red.

Laptop is just over a year old, no mods other than software - AV is totally
up to date.

Other than this "red" phenomenon, pc seems normal (though we've had one
instance of Word crashing (encountered an error/illegal operation and must
close down) for no apparent reason, in midddle of creating a text doc.

Any suggestions as to cause would be welcome.

 

[Bruce Chambers]

I hate laptops!!
Daughter's Samsung V20 (XPHE, SP2 ) screen has started going red all over.

On initial power-up (battery or mains) the blank screen is totally red.
When the XP "welcome" screen appears, display may or may not be almost
normal
When the system is fully loaded, the "Office" toolbar background is red.

Laptop is just over a year old, no mods other than software - AV is totally
up to date.

Other than this "red" phenomenon, pc seems normal (though we've had one
instance of Word crashing (encountered an error/illegal operation and must
close down) for no apparent reason, in midddle of creating a text doc.

Any suggestions as to cause would be welcome.

Contact the manufacturer for warranty support; it almost has to be a
hardware problem, especially as the problem is visible well before the
OS and any video drivers load.

--

Bruce Chambers

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