Samsung 970p TFT Monitor Arm Problem

[Dune2]

Hi,

Anyone with this monitor that have problems with the Arm?. Last days
the panel don't stay at his highest position. I can't see were can I
manipulate to force that it stay were I leave it. I think in a few days
the panel will drop until the table :-(

sorry by my poor english, I hop you could understand my problem.

thanks.

 

[Paul]

Hi,

Anyone with this monitor that have problems with the Arm?. Last days
the panel don't stay at his highest position. I can't see were can I
manipulate to force that it stay were I leave it. I think in a few days
the panel will drop until the table :-(

sorry by my poor english, I hop you could understand my problem.

thanks.

http://www.samsung.com/jp/products/monitor/monitor/images/970p-r_magicrstand_img01.jpg

If there are springs inside the arm, they may have become weak.
Or, if there is a friction arrangement of some sort, it would
need an adjustment to maintain the right pressure.

If there is a Samsung service center in your area, see if you
can order just the "stand" as a replacement part.

Paul

 

[Dune2]

http://www.samsung.com/jp/products/monitor/monitor/images/970p-r_magicrstand_img01.jpg

If there are springs inside the arm, they may have become weak.
Or, if there is a friction arrangement of some sort, it would
need an adjustment to maintain the right pressure.

If there is a Samsung service center in your area, see if you
can order just the "stand" as a replacement part.

Paul

Thanks, Paul.

I will phone samsung service to ask about replacement. I will inform us
when I know their answer.