Great!
You hit on the second step which would have been to remove and reinstall
the USB support files. Some applications replace the MS-Supplied files
with their own. I am not familiiar enough with systemworks to say if it
does or not.
Glad it now works.
Tom
MSMVP
Windows Shell/User
: Tried the removal tool and it came up nil return so I must have got rid
of
: everything OK as I did go into the registry and deleted everything to
do
: with Norton or Symantec. However, I have solved the problem by
obtaining an
: update for my USB drivers. I believe NSW must have corrupted the
drivers in
: the first place.
:
: Cheers
:
: Rod Gayford
:
: : > First, I would make sure Norton System Works was completely removed.
To
: > this end, navigate to
: >
http://service1.symantec.com/support/nsw.nsf/docid/2001101612274407
: > and get the clean-up utility. Run that and let us know.
: >
: > Tom
: > MSMVP
: > Windows Shell/User
: >
: > : > :I had some problems with Norton's System Works which I have resolved
: > except
: > : that now my external USB causes the whole system to reboot when I
turn
: > it
: > : off after using safe removal OK. The drive is a 40 MB drive
formatted
: > : NTFS. Any ideas why this might be occuring and any solutions. By
the
: > way I
: > : took Sytem Works back and obtained a refund.
: > :
: > : Cheers
: > :
: > : Rod Gayford
: > :
: > : : > : > Thank you again for your comment.
: > : >
: > : > : > : > : Tom Ferguson wrote:
: > : > : > However, if you navigate to a
: > : > : > removable drive and repeat the selection of Policies, you
will
: > find
: > : > that
: > : > {snip}
: > : > : Yes, we all read it. But it has not tracable effect. Simple
test:
: > : > : Go to C:\Windows\inf
: > : > {Snip}
: > : > : I've put the results into a table:
: > : > :
http://www.uwe-sieber.de/usbstick_e.html
: > : > {Snip}
: > : > I'll have a look later when I can grab a few consecutive minutes.
: > : > :
: > : > : > Nevertheless, I have made further inquiries and have some
: > resources
: > : > in
: > : > : > mind to check later
: > : > {snip}
: > : >
: > : > : I think ressources arn't the problem - we have enough
: > : > : today
But when there are open handles
: > : > {snip}
: > : > I don't think one can ever have too many resources. ;-)) I have
meade
: > : > some enquiries but don't expect anything back until early next
week.
: > I am
: > : > not a systems engineer and have said everyting I can that I feel
is
: > : > reasonable and accurate.
: > : >
: > : > If you are correct, Microsoft would be wise to make some
revisions in
: > : > certain dialogue message text and recommended provisions and
: > procedures
: > : > for USB and other drive removal.
: > : >
: > : > :
: > : > : Uwe
: > : > :
: > : >
: > : > The device in question might be a USB HD. The poster is not
specific
: > on
: > : > that point. However, that does not change the issue.
: > : >
: > : > Tom
: > : > MSMVP
: > : > Windows Shell/user
: > : >
: > : >
: > :
: > :
: >
: >
:
:
