rundll error

[Guest]

when trying to uninstall certain software i keep getting the following message:
error loading c\progra~1\common~1\instal~1\profes etc etc it then says the
specified module could not be found has anybody got any idea how to get rid
of this software cause i really need the space thankyou

 

[NewScience]

Please provide the EXACT error message. The etc etc doesn't cut it for
assistance.

As far as I can gather, the software you are trying to Add/Remove ues
InstallShield Professional Uninstall scripts.
There is something missing in the C:\Program Files\Common
Files\InstallShield Professional????\ folder.
Maybe something needs to be re-registered or permissions are set wrong, or a
file is missing.

Need exact message.

 

[Guest]

when trying to uninstall certain software i keep getting the following message:
error loading c\progra~1\common~1\instal~1\profes etc etc it then says the
specified module could not be found has anybody got any idea how to get rid
of this software cause i really need the space thankyou

This an Orphan folder left behind from uncomplete job by badly written
software.
Try to do two steps:
1= Delete the folder left behind by using the local search engine to locate
this folder or the extension for the software.
Deleting the entries left behind in the Registry( be careful of editing oe
deleting the wrong folder/file in the registry always back up, if any thing
gone wrong you can Restore from a backup copy)

2 = Open a Run command and type : msconfig click [OK] and on start up Tab
uncheck the line for this entry.

Or if you not sure as NewScience mentioned write back with the full
warrining message.
HTH.
Regs,
nass

 

[Guest]

hi guys thankyou for replying finding things quite difficult as im a bit of a
novice the full error message is as follows error
loadingc:\progra~1\common~1\instal~1\profes~1\runtime\0701\intel32\ctor.dll
the specified module could not be found.

 

[Guest]

hi guys thankyou for replying finding things quite difficult as im a bit of a
novice the full error message is as follows error
loadingc:\progra~1\common~1\instal~1\profes~1\runtime\0701\intel32\ctor.dll
the specified module could not be found.

Hi Beth,
One of two, it is an orphan folder left behind and need to bedeleted or a
spyware installed on your machine?.
Do you have a *Touch pad drive* installed or uninstalled recently, if not,
scan for malwares and viruses on your computer.
Here are link for anti-malwares:
http://www.lavasoftusa.com
http://www.safer-networking.org for Spybot S&D
http://www.pandasoftware.com/activescan
Also you can download the HijackThis and send the report to one of these
forums:
HijackThis v1.99.1
http://aumha.org/downloads/hijackthis.zip ; is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.
Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, .
HTH.
Please let us know your findings.
Regards,
nass

 

[NewScience]

Beth:

That 'orphaned' folder is insupport of the Microsoft .NET Framework
sub-system.

Check to see if you have the ctor.dll file. The folder should contain:

12/02/2002 12:33 PM 57,344 ctor.dll
12/02/2002 02:22 PM 5,632 DotNetInstaller.exe
07/26/2006 04:06 PM 163,972 iGdi.dll
02/27/2003 03:12 PM 696,320 iKernel.dll
12/02/2002 12:33 PM 237,568 iscript.dll
12/05/2002 01:10 PM 155,648 iuser.dll
07/26/2006 04:06 PM 282,756 setup.dll

This maybe in support for c:\Windows\Microsoft.Net\Framework version
installations (see your folder).
Have you uninstalled .Net Framework 1.0, 1.1 or 2.0? Or did you try to
download and install and fail?

 

[Guest]

hello again many apologies but i am so new to all this,please can somebody
tell me step by step what i should be doing where to check etc etc imagine
you are talking to a five year old because thats about as much computer
knowledge as i have!!!!!thankyou in anticipation and tankyou for the replies
i have already recieved
regards beth

 

[NewScience]

Beth:

Perform the following:

1. Start Menu | Run ... cmd
2. CD "C:\Program Files\Common
Files\InstallShield\Professional\RunTime\0701\Intel32"
3. DIR
4. Compare information against:

12/02/2002 12:33 PM 57,344 ctor.dll
12/02/2002 02:22 PM 5,632 DotNetInstaller.exe
07/26/2006 04:06 PM 163,972 iGdi.dll
02/27/2003 03:12 PM 696,320 iKernel.dll
12/02/2002 12:33 PM 237,568 iscript.dll
12/05/2002 01:10 PM 155,648 iuser.dll
07/26/2006 04:06 PM 282,756 setup.dll

Also:

1. Open Control Panel | Add/Remove programs
2. Look for: Microsoft .NET Framework 1.1, Microsoft .NET Framework 1.1
(HotFix KB886903), and Microsoft .NET Framework 2.0

And see if they exist (or some of them).

 

[Guest]

hey newscience,have checked and all these seem to be in place,although some
of the sizes differ
after runtime i have 0901 not 0701 and dot net installer not dot net
installer.exe
have all the microsoft net framework you are mentioning
any ideas thanks

 

[NewScience]

That's the problem. The InstallShield installer checks to make sure
everything is in order when the system reboots.

You used to have a folder 0701 (it supported earlier versions of .NET
Framework 1.0 and 1.1).
If I'm not mistaken 0901 is in support of .NET Framework 2.0.

Pls be specific on pathnames:

If I'm not mistaken 0901 is in support of .NET Framework 2.0.

I believe you meant 09 and 01 is a sub-folder under 09, so in essence the
path looks like this:

C:\Program Files\Common
Files\InstallShield\Professional\RunTime\09\01\Intel32

The reason you have dot net installer (and please do not add spaces), use
EXACT names

DotNetInstaller is not the same as Dot Net Installer

The reason you don't have DotNetInstaller.exe is because you have not set
Windows Explorer up to SHow extensions under Tools | Options | View ... Show
extensions...

If you have ALL MS updates, you should see this under:

C:\Program Files\Common Files\InstallShield\Professional\RunTime

A 09 folder, a 0701 folder. a 10 folder and an 11 folder, e.g.,

C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701
C:\Program Files\Common Files\InstallShield\Professional\RunTime\09
C:\Program Files\Common Files\InstallShield\Professional\RunTime\10
C:\Program Files\Common Files\InstallShield\Professional\RunTime\11

Did you check under Control Panel | Add/Remove Programs and see what .NET
Framework's have been installed?

 

[Guest]

Thankyou for your reply NewScience,you are correct instead of 0701 after Run
Time i have an 09 then an 01 is this the problem,where has it gone and can it
be rectified?Also i have checked as you asked and i have installed on my
computer
Microsoft .Net Framework 1.1
Microsoft .Net Framework 1.1 Hotfix (KB886903)
Microsoft .Net Framework 2.0
hope thats more useful to you,sorry for my lack of experience and many
thanks for trying to resolve this problem for me
regards Beth