run time error on limited user account

G

Guest

I continue to have intermittent problems when trying to use the internet on
my limited user account. I thought the problem occurred when another user
had an internet explorer window open but that doesn't seem to account for it.
Any help would be greatly appreciated.
Thanks
Cindy
 
D

Don Varnau

Hi,
The Google toolbar has been causing a C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

See:
http://www.google.com/support/toolbar/bin/answer.py?answer=24036&topic=923

If the Goodle toolbar isn't the culprit, another BHO, toolbar or add-on may
be. If running XP SP2, try IE> Tools> Manage add-ons. Disable third-party
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
http://www.majorgeeks.com/download3550.html and/or ToolbarCop:
http://windowsxp.mvps.org/toolbarcop.htm

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Hi and thanks for your help. I did remove the google toolbar but I'm still
getting the error message. I have the home edition of XP. More specifically
the error message says Microsoft Visual C++ Runtime library.
ProgramC:\Program Files\Internet Explorer\iexplore.exe

I don't know if that gives you any more ideas? When I first added the
limited user account, I had this problem. Then it stopped happening and was
working fine. Then all of a sudden, without changing anything that I know
of, it started happening again. The limited user is unable to access the
internet at all.

Thanks again,
Cindy

Don Varnau said:
Hi,
The Google toolbar has been causing a C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

See:
http://www.google.com/support/toolbar/bin/answer.py?answer=24036&topic=923

If the Goodle toolbar isn't the culprit, another BHO, toolbar or add-on may
be. If running XP SP2, try IE> Tools> Manage add-ons. Disable third-party
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
http://www.majorgeeks.com/download3550.html and/or ToolbarCop:
http://windowsxp.mvps.org/toolbarcop.htm

Hope this helps,
Don
[MS MVP- IE]

Cindymen said:
I continue to have intermittent problems when trying to use the internet on
my limited user account. I thought the problem occurred when another user
had an internet explorer window open but that doesn't seem to account for it.
Any help would be greatly appreciated.
Thanks
Cindy
 
D

Don Varnau

Hi,
Any other toolbars, BHOs, add-ons? Did you try BHO Demon or Toolbar Cop?

Hope this helps,
Don
[MS MVP- IE]
 

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