RRAS service won't start

[Oliver]

We have a windows 2000 server, and we try to install the
RAS service but when we start the service the system reply
(I'm trying to translate it in English ;-)): "Unable to
start the RAS service".

Then I looking for an error in the service events and I
see two problems:

" unable to open the ISDN7-0 port for use. the specified
port is already open, Source=remoteaccess idevent=20108"

And the second one say:
"The RAS service stop with the specialservice error 499,
Source=service control idevent=7024"

I try to unconfigure the RAS service and configure again
but it never want to start again.

Does anyone can help us ?

Where can I find help about the idevent and the solutions
to solve the problem ?

Thanks for your help.
..

 

[SrivatsK [MSFT]]

Can you please verify that this particular port is not being used by another
application or service?

--
DISCLAIMER: This posting is provided "AS IS" with no warranties, and confers
no rights.

Thanks,
Srivats.

 

[Srivatsan K [MSFT]]

Hi Oliver,

Can you provide the 'Data' part from the event viewer log? You can see this
by opening the event (double click) and check the 'Data' part that is
provided near the bottom of that window,

thanks
Srivats.

--
DISCLAIMER: This posting is provided "AS IS" with no warranties, and confers
no rights.

Thanks,
Srivats.

 

[Olivier]

Thanks for your response, but how can I verify this
particular port ? Where can I find information about this
port, and the application or service are using this port ?

thanks

 

[Guest]

Hi,

I could see the following information, with th id event n°
20108:
0000: 5a 02 00 00 Z...

thanks

 

[Oliver]

hi,

I could see in the event log, that is the ADSL connection
module that's use the ISDN7-0 port.

Is there any solution to this problem ?

thanks.