Restore Question....

G

Guest

When I checked what updates were availible for my computer this is what I
found:

High Priority:
- Microsoft .NET Framework 1.1 Service Pack 1
(I looked at my update history and this update failed to install, I didn't
try to install it again....yet, don't know if I should?)

Software, Optional:
- Update for Microsoft .NET Framework 3.0: x86
- Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP
- Microsoft Base Smart Card Cryptographic Service Provider Package: x86
- Windows Media Player 10

Hardware, Optional:
-Microsoft, Other Hardware- HID Non-User Input Data Filter

Should I try to download and install all the updates, or just the High
Priority (it is the one that failed to install)?
 
G

Gerry

Cheryl

The Net Framework Update are all needed as the later ones are not
cumulative. It would normally be better to uninstall the later ones and
to reinstall in all sequence but you cannot unistall update. I would try
installing 1.1 and then 3.0. If it fails make a note of the Failure
code. I would not bother with the other optional updates. Rarely are
they needed.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Guest

Here is a link for the store's website (I purchased directly from the store)
the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,
24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION,
ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to pay.
$65 (with valid product key, they do it- I don't get copy) $85 (with out
product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game
there. I'm pretty sure ALL of the programs I have added I have the disks for
(mostly just software for my digital camera, HP all-in-one printer, MP3
Players, etc. I also have any programs I got from the internet saved on flash
drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm
sure they give you the option not to use it, but I can't remember. I used to
use Grisoft AVG Free, but I thought Norton would be better. I have also been
using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when he
found out I had been using Regcure, he told me to NEVER, NEVER mess with my
registry unless I have a very clear understanding of it's meaning and
operation, does that mean I should not let the Windows Live One Care fix any
registry items it finds? or is this one safe? Is it still safe to use the
other features on my RegCure...fixing file/path
problems....shortcuts.....shared .dll files.....help files...etc? (I've
already disabled the feature for COM\Active X Entries because it was causing
me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help and
support!
 
G

Guest

Here is a link for the store's website (I purchased directly from the store)
the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,
24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION,
ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to pay.
$65 (with valid product key, they do it- I don't get copy) $85 (with out
product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game
there. I'm pretty sure ALL of the programs I have added I have the disks for
(mostly just software for my digital camera, HP all-in-one printer, MP3
Players, etc. I also have any programs I got from the internet saved on flash
drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm
sure they give you the option not to use it, but I can't remember. I used to
use Grisoft AVG Free, but I thought Norton would be better. I have also been
using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when he
found out I had been using Regcure, he told me to NEVER, NEVER mess with my
registry unless I have a very clear understanding of it's meaning and
operation, does that mean I should not let the Windows Live One Care fix any
registry items it finds? or is this one safe? Is it still safe to use the
other features on my RegCure...fixing file/path
problems....shortcuts.....shared .dll files.....help files...etc? (I've
already disabled the feature for COM\Active X Entries because it was causing
me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help and
support!
 
G

Guest

Here is a link for the store's website (I purchased directly from the store)
the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,
24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION,
ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to pay.
$65 (with valid product key, they do it- I don't get copy) $85 (with out
product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game
there. I'm pretty sure ALL of the programs I have added I have the disks for
(mostly just software for my digital camera, HP all-in-one printer, MP3
Players, etc. I also have any programs I got from the internet saved on flash
drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm
sure they give you the option not to use it, but I can't remember. I used to
use Grisoft AVG Free, but I thought Norton would be better. I have also been
using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when he
found out I had been using Regcure, he told me to NEVER, NEVER mess with my
registry unless I have a very clear understanding of it's meaning and
operation, does that mean I should not let the Windows Live One Care fix any
registry items it finds? or is this one safe? Is it still safe to use the
other features on my RegCure...fixing file/path
problems....shortcuts.....shared .dll files.....help files...etc? (I've
already disabled the feature for COM\Active X Entries because it was causing
me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help and
support!
 
G

Guest

Here is a link for the store's website (I purchased directly from the store)
the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,
24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION,
ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to pay.
$65 (with valid product key, they do it- I don't get copy) $85 (with out
product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game
there. I'm pretty sure ALL of the programs I have added I have the disks for
(mostly just software for my digital camera, HP all-in-one printer, MP3
Players, etc. I also have any programs I got from the internet saved on flash
drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm
sure they give you the option not to use it, but I can't remember. I used to
use Grisoft AVG Free, but I thought Norton would be better. I have also been
using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when he
found out I had been using Regcure, he told me to NEVER, NEVER mess with my
registry unless I have a very clear understanding of it's meaning and
operation, does that mean I should not let the Windows Live One Care fix any
registry items it finds? or is this one safe? Is it still safe to use the
other features on my RegCure...fixing file/path
problems....shortcuts.....shared .dll files.....help files...etc? (I've
already disabled the feature for COM\Active X Entries because it was causing
me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help and
support!
 
G

Guest

store) the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,

24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK

DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE

W/DOCUMENTATION, ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03


Windows Version: Microsoft Windows XP Home Edition









I think that if I do ever HAVE to reinstall my WinXP I will have to pay.

$65 (with valid product key, they do it- I don't get copy) $85 (with out

product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game

there. I'm pretty sure ALL of the programs I have added I have the disks

for (mostly just software for my digital camera, HP all-in-one printer,

MP3 Players, etc. I also have any programs I got from the internet saved

on flash drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm

sure they give you the option not to use it, but I can't remember. I used

to use Grisoft AVG Free, but I thought Norton would be better. I have

also been using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when

he found out I had been using Regcure, he told me to NEVER, NEVER mess

with my registry unless I have a very clear understanding of it's meaning

and operation, does that mean I should not let the Windows Live One Care

fix any registry items it finds? or is this one safe? Is it still safe to

use the other features on my RegCure...fixing file/path

problems....shortcuts.....shared .dll files.....help files...etc? (I've

already disabled the feature for COM\Active X Entries because it was

causing me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help

and support!
 
G

Guest

Here is a link for the store's website (I purchased directly from the store)
the mini tower I bought is listed under their "offlease computers"
http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO,
24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE W/DOCUMENTATION,
ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to pay.
$65 (with valid product key, they do it- I don't get copy) $85 (with out
product key, they do it- I don't get copy), or $129 for WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the game
there. I'm pretty sure ALL of the programs I have added I have the disks for
(mostly just software for my digital camera, HP all-in-one printer, MP3
Players, etc. I also have any programs I got from the internet saved on flash
drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet, I'm
sure they give you the option not to use it, but I can't remember. I used to
use Grisoft AVG Free, but I thought Norton would be better. I have also been
using the Windows Live One Care Safety Scanner.
A friend that I keep in touch with through email jumped all over me when he
found out I had been using Regcure, he told me to NEVER, NEVER mess with my
registry unless I have a very clear understanding of it's meaning and
operation, does that mean I should not let the Windows Live One Care fix any
registry items it finds? or is this one safe? Is it still safe to use the
other features on my RegCure...fixing file/path
problems....shortcuts.....shared .dll files.....help files...etc? (I've
already disabled the feature for COM\Active X Entries because it was causing
me to have to repeatedly reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued help and
support!
 
G

Guest

My appologies for the multiple posts, I am apparently now experiencing a
problem with my internet .....it kept telling me to diagnose connection
problems and redirecting me somewhere else, so I didn't realize it was still
posting my replies.
Sorry everyone.
 
G

Gerry

Shenan

You were right about it being a used computer. Puts a totally different
complexion on the purchase!


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Cheryl

Well you're not going to any joy complaining about the lack of a CD. I
thought you had bought an unused computer. Obviously not.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Here is a link for the store's website (I purchased directly from the
store) the mini tower I bought is listed under their "offlease
computers" http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE
COMBO, 24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE
W/DOCUMENTATION, ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to
pay. $65 (with valid product key, they do it- I don't get copy) $85
(with out product key, they do it- I don't get copy), or $129 for
WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the
game there. I'm pretty sure ALL of the programs I have added I have
the disks for (mostly just software for my digital camera, HP
all-in-one printer, MP3 Players, etc. I also have any programs I got
from the internet saved on flash drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet,
I'm sure they give you the option not to use it, but I can't
remember. I used to use Grisoft AVG Free, but I thought Norton would
be better. I have also been using the Windows Live One Care Safety
Scanner.
A friend that I keep in touch with through email jumped all over me
when he found out I had been using Regcure, he told me to NEVER,
NEVER mess with my registry unless I have a very clear understanding
of it's meaning and operation, does that mean I should not let the
Windows Live One Care fix any registry items it finds? or is this one
safe? Is it still safe to use the other features on my
RegCure...fixing file/path problems....shortcuts.....shared .dll
files.....help files...etc? (I've already disabled the feature for
COM\Active X Entries because it was causing me to have to repeatedly
reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued
help and support!
 
G

Guest

I have downloaded, installed and run Belarc and printed the results. I
downloaded Dial-a-Fix....when I read and printed the instructions/product
descriptions I decided to follow their advice and I installed HD Tune and
scanned my hard disk several times for errors (might have been over kill, but
thought I'd play it safe), it was in the green every time (did find out my
hard disk temp. gets too high, may have to rearrange my desk to allow my
tower to stand alone), I created a restore point before using Dial-a-Fix. I
still get the error messages when I try to repair or uninstall .NET Framework
2.0 & 3.0....1.0 only has Remove...not Change/Remove....haven't tried it yet
though. I am about to move on with the rest of your instructions, You asked
me to Download/Install Windows Update v.3 and mentioned I will need to
install it using the command line switch "/wuforce" right after the reboot,
immediately after logging in.... I'm not clear on this...do you mean click on
the start menu, click on run and type that into the location box?
Oh yeah, here is what I found out after using Belarc:
Processor Speed: 2.65 GHz
Amount of Memory: 512 MB
Hard Disk space: Capacity: 40 Gigabytes, Free Space: 22.46 Gigabytes
You mentioned to get rid of my Norton Anti-Virus...should I go back to using
my Grisoft AVG Free, or is there a better/more reliable one availible? (I
will have to uninstall all my rogers services for my internet and then
reinstall with out selecting the Norton Products, it was part of the set-up
disk I received and so far I haven't been able to find any uninstall for just
the Norton and it is not listed in add/remove programs (my Rogers services is
in there, so I'm assuming that it is all tied in together) I was planning to
figure out a way to get rid of Norton anyway, I keep getting script errors
when I try to open the Firewall, I have switched to using the Windows
Firewall.
 
G

Guest

I sincerely apologize, the store usually states clearly in their advertising
if a product is used or refurbished and my Dell was not listed this way. I
figured it was just old stock that had never sold. I didn't mean to waste
anyone's time. It was also advertised as coming with Window XP Home Ed., I
didn't think they could advertise and sell it with the XP without providing
some means of reinstalling. This is the first time in 8 years I've purchased
a computer, I've used the same old, slow Compaq Presario since 1999, but it
came with a full restore disk (and it was a discounted display model). I
appreciate the effort on your part and everyone else's part to assist me,
thank you very much. I hope Shenan is not too upset to continue to help me to
resolve the problems I am having, as I am making my through the instructions
she gave me.
My sincere apologies.
--
Please help...technologically impaired! LOL


Gerry said:
Cheryl

Well you're not going to any joy complaining about the lack of a CD. I
thought you had bought an unused computer. Obviously not.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Here is a link for the store's website (I purchased directly from the
store) the mini tower I bought is listed under their "offlease
computers" http://www.cllondon.ca/index.php?cPath=43
OptiPlex SX260 mini tower

This is what I found when I checked Dell with my service tag:

Service Contracts and Warranties:
System Summary:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Description Provider Start Date End Date Days Left

4 Hour On-Site Service DELL 6/5/2004 6/5/2006 0
4 Hour On-Site Service DELL 6/6/2003 6/5/2004 0

Original System Configuration:
System Type: OptiPlex SX260
Ship Date: 6/6/2003
Dell IBU: Americas

Quantity Parts # Part Description

1 4U107 PROCESSOR, 80532, 2.66G, 512K, 533FSBSKN
1 9T908 ASSEMBLY, PRINTED WIRING ASSY, W/RJ-MECH, OPPLX
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 8W159 ASSEMBLY, POWER SUPPLY, 150W, W/STND, RAMJET
1 4P608 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, OPTICAL, LOGITECH
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 1K696 DUAL IN-LINE MEMORY MODULE, 512, 266M, 64X64, 8K, 184
1 W0064 ASSEMBLY, COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE
COMBO, 24X, HITACHI LG DATA STORAGE, OMAHA, V2
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK
DRIVE, CYBERLINK, 4.13
1 4G167 HARD DRIVE, 40GB, I, 9.5MM, 5.4K, HIT-EUCL
1 6W678 KIT, SOFTWARE, OVERPACK, WXPHSP1, COMPACT DISKETTE
W/DOCUMENTATION, ENGLAND/ENGLISH


Current Configuration:

Service Tag: xxxxxxx
Express Service Code: xxxxxxxxxxx
Computer Model: OptiPlex SX260
BIOS Vendor: Dell Computer Corporation
BIOS Version: A02
BIOS Date: 02-26-03

Windows Version: Microsoft Windows XP Home Edition





I think that if I do ever HAVE to reinstall my WinXP I will have to
pay. $65 (with valid product key, they do it- I don't get copy) $85
(with out product key, they do it- I don't get copy), or $129 for
WinXP Home Ed. CD
I regularly back up my pictures, documents, etc. so I'm ahead of the
game there. I'm pretty sure ALL of the programs I have added I have
the disks for (mostly just software for my digital camera, HP
all-in-one printer, MP3 Players, etc. I also have any programs I got
from the internet saved on flash drives (USB).
The Norton Anti-Virus comes on the set-up CD for my Rogers Internet,
I'm sure they give you the option not to use it, but I can't
remember. I used to use Grisoft AVG Free, but I thought Norton would
be better. I have also been using the Windows Live One Care Safety
Scanner.
A friend that I keep in touch with through email jumped all over me
when he found out I had been using Regcure, he told me to NEVER,
NEVER mess with my registry unless I have a very clear understanding
of it's meaning and operation, does that mean I should not let the
Windows Live One Care fix any registry items it finds? or is this one
safe? Is it still safe to use the other features on my
RegCure...fixing file/path problems....shortcuts.....shared .dll
files.....help files...etc? (I've already disabled the feature for
COM\Active X Entries because it was causing me to have to repeatedly
reinstall Adobe Flash Player)
Just thought I'd mention...you guys Rock! Thanks for the continued
help and support!
 
S

Shenan Stanley

CrankyCheryl said:
I have downloaded, installed and run Belarc and printed the
results. I downloaded Dial-a-Fix....when I read and printed the
instructions/product descriptions I decided to follow their advice
and I installed HD Tune and scanned my hard disk several times for
errors (might have been over kill, but thought I'd play it safe),
it was in the green every time (did find out my hard disk temp.
gets too high, may have to rearrange my desk to allow my tower to
stand alone), I created a restore point before using Dial-a-Fix. I
still get the error messages when I try to repair or uninstall .NET
Framework
2.0 & 3.0....1.0 only has Remove...not Change/Remove....haven't
tried it yet though.

Remove is fine - but the .NET instructions (web sites I posted) have a
manual method you may have to follow.
I am about to move on with the rest of your
instructions, You asked me to Download/Install Windows Update v.3
and mentioned I will need to install it using the command line
switch "/wuforce" right after the reboot, immediately after logging
in.... I'm not clear on this...do you mean click on the start menu,
click on run and type that into the location box?

You should save the Windows Update executable in the root of C:. Then you
should open a command prompt window (start button --> run --> cmd --> OK)
and in that window, change to the root of c... (type in "CD\" (sans the
Oh yeah, here is what I found out after using Belarc:
Processor Speed: 2.65 GHz
Amount of Memory: 512 MB
Hard Disk space: Capacity: 40 Gigabytes, Free Space: 22.46
Gigabytes

Cool. Not a horrible machine.
You mentioned to get rid of my Norton Anti-Virus...should I go back
to using my Grisoft AVG Free, or is there a better/more reliable
one availible? (I will have to uninstall all my rogers services for
my internet and then reinstall with out selecting the Norton
Products, it was part of the set-up disk I received and so far I
haven't been able to find any uninstall for just the Norton and it
is not listed in add/remove programs (my Rogers services is in
there, so I'm assuming that it is all tied in together) I was
planning to figure out a way to get rid of Norton anyway, I keep
getting script errors when I try to open the Firewall, I have
switched to using the Windows Firewall.

AVG is a good AV solution. Should work fine.
You mayh be able to get rid of the Norton products using this:
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html
 
G

Guest

I apologize if this seems to be taking me a while, somehow over the years my
husband and children have come to expect me to feed and clean up after
them...the nerve! LOL *just a wee bit of sarcasim* I have been printing off
instructions and getting the files/programs I need to complete all the
repairs. In your first set of instructions you wrote:

- Manually remove and then reinstall the .NET Framework 1.1 (See the 824643
Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/

The first link does not lead to any downloadable files and does not have an
"IT Professionals" link. It lists all the bugs that the .NET Framework 1.1
service pack 1 fixes. Will I be missing something vital if I can't get
anywhere with this one?
 
S

Shenan Stanley

CrankyCheryl said:
I apologize if this seems to be taking me a while, somehow over the
years my husband and children have come to expect me to feed and
clean up after them...the nerve! LOL *just a wee bit of sarcasim* I
have been printing off instructions and getting the files/programs
I need to complete all the repairs. In your first set of
instructions you wrote:

- Manually remove and then reinstall the .NET Framework 1.1 (See
the 824643 Article)
For the articles below, follow the "IT professionals" link and find
the download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/

The first link does not lead to any downloadable files and does not
have an "IT Professionals" link. It lists all the bugs that the
.NET Framework 1.1 service pack 1 fixes. Will I be missing
something vital if I can't get anywhere with this one?

http://www.microsoft.com/downloads/...4F-088E-40B2-BBDB-A83353618B38&displaylang=en
 
G

Guest

iT WAS A NEW DELL PURCHASED FROM THEM IN IRLAND

Shenan Stanley said:
Dell is the OEM - not the store you purchased it from. However - you should
try at the local store first. Was it a NEW Dell or used?

The thing is - if you lose the install method to restore the system to the
'as shipped' state - that is not Dell's fault nor those who sold the system
to you and they will charge you for it. That is if you bought the system
new. If the store in question removed your method of restoration before
selling you the computer (and again - this is a NEW purchase) you *should*
call them on it. They erased your means of restoration and want you to pay
to replace it? That's double-dipping.
 
E

EMMA.WATERIDGE''BLUEYONDER.CO.UK[DOOTSPA

iI BOUGHT IT LAST YEAR AND IT BEEN BOTHERING THE COMPUTER SINCE THEN. dELL
SAYS THEY MISSED A PART OF THERE DISK BUT NOT ON PURPOSE. iI'm a pensioner of
83 and cannot afford to get some one out to it.
 
E

EMMA.WATERIDGE''BLUEYONDER.CO.UK[DOOTSPA

Micro soft windows did not work for me either

CrankyCheryl said:
I bought the computer in July of this year. The lack of a CD has become an
issue because I have Windows updates that have become corrupt and I have no
way of removing them. Add/Remove Programs won't remove them, and I have
looked for and tried the "fixes" I found on the Microsoft/Windows web site
and they haven't worked. About three weeks ago I tried to use the System
Restore feature to restore to my "Brand New" restore point that I created
when I got the computer, but it kept failing. By the time I figured out why
it was failing (I needed to remove the protection on the Symantec Automatic
Update for my Norton Anti-Virus) two whole months of restore points had
disappeared, so I had lost "Brand New". All the restore points that are left
are from AFTER my computer had installed the updates and my problems can't be
fixed.
 

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