Hello again:
I now find that when I do a system restore in Safe Mode, the PCwont
reboot. WhenII force it to by manually shutting it and restarting it,
it'll go back into SafeMode. The only way I can somehow get it to go
back into Normal Mode is to do ANOTHER system restore in Safe Mode to yet
an earleir time..say a day ago. This SR operation takes much longer than
usual. But, it'll then reboot into normal mode.
I can run a system restore in Normal Mode [Now that I've downgraded my
ZASS to an earlier version], but I get stuck But if try SR in Safe Mode,
the PC wont reboot normally.
What might be causing this?
Thanks in advance:
-Eli
Windows XP Professional Edition SP3
Zone Alarm Security Suite 7.0..483.000
========================================================
An
SC Tom said:
** replies in-line.
Sc Tom writes:
"From first hand experience, any AV/AS software
should be shut down/disabled before running System Restore"
Thanks Tom. The odd thing is that even when I had Zone Alarm Suite NOT
to load at startup and then rebooted, SR didnt work. I had to totally
uninstal it . Or revert to a much earlier vesrion of it. So it seems
that componenets of the ZASS continue interefering with SR even when
disabled.
** That's one of the reasons I like the command prompt method. Plus I
don't have worry about a connection to the net, or climb around behind
everything to pull a cable.
If what you say is true, it might not make much of a difference
switching to a different security product, since its hard to say
beforehand waht that one will do to SR. If simply disabling were
enough, it wouldnt be an incoveneience.
Running SR in Safe Mode has the drawback that the option to Undo
Restore doesnt happen when you do it that way.
** This is true, but if I've gotten to the point that I feel the need to
use SR, but not to the point of having to restore from an image, that's
a very minor drawback, IMO.
Thank again:
-eli
You're entirely welcome!
--
SC Tom
========================================
Tom: Could you please give an example of the command line entry? I'd
like to restore one of my computers but can't find the correct
command.
Questor
--->
Most 3rd party firewalls and AV/AS software will affect SR. I also
run
ZASS, so if you do the restore from safe mode with command prompt,
you
don't have to uninstall ZASS first. From first hand experience, any
AV/AS software should be shut down/disabled before running System
Restore. Much easier just to boot into SM w/CP and do it from there.