Restart & shut down problem

[Harold]

Hi,
When I try to restart my xp pro sp2 desktop it shuts down instead. It goes
smoothly during the whole process: "logging off > saving your settings >
windows is shutting down". More, after it shuts down, either as I described
earlier or shutting it down the right way, I can't turn it on anymore, no
matter how long I push the power button. I have to unplug/plug the power
cord from power to turn it on again. Any hints?
Tks, Harold.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Harold]

Hi,
Just a "matter" of damaged power supply. I changed it and everything is ok
now.
Tks,
Harold.

 

[hp]

I had the same problm may a month ago... then did a bios update and
the problem was gone


Now today I have it back and did a bios update with the previous
version and it have it still.... O(

In other words: buzzled again, what caused to fix and to have it back

hp