Resource Mail Boxes

[David Brown]

I have created an account in our 2003 AD for one of the conference rooms for
resource scheduling. Using Outlook I enable automatic accept and reject.
My expectation was that when someone invited the resource to a meeting they
would get an automatically generated acceptance back from the invitation but
that is not happening. The request for acceptance just lands in the
resource mailbox. I can not find any other reference on how to get the
resource to send and automatic response. What am I missing?
Thanks,
-David

PS we use exchange 2003 SP2

 

[Nikki Peterson]

The following articles explain in detail how to configure the resource
and how to book it correctly.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

However, If you use Exchange Server I would suggest the use
of the AutoAccept Agent. We use this with great success.

Exchange 2003 Auto Accept Agent vs. direct booking
http://www.microsoft.com/downloads/...70-699B-495A-A920-82403305226B&displaylang=en

Nikki Peterson

 

[David Brown]

Thanks Nikki. We greatly appreciate this information.