Direct Booking not working


C

C.R. [mx]

Hi Guys, I set up a resource mailbox and selected the two options
"Automatically accept meeting requests" and "Automatically decline
conflicting meeting requests". When I create a meeting from the users mailbox
and select the room as resource.. the meeting in the resource mailbox is not
accepted.. It's marked as tentative and its keeped in the inbox. I tried my
moving the resource mailbox to another server, deleted an recreated.. The
client from where I'm managing the resource mailbox is Outlook 2007, Exchange
its 2003. Other resource mailboxes work OK.
Any ideas???
Thanks
 
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N

Nikki Peterson

How to direct book a resource in Outlook
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

Are you sure it is configured completely?

Nikki

Hi Guys, I set up a resource mailbox and selected the two options
"Automatically accept meeting requests" and "Automatically decline
conflicting meeting requests". When I create a meeting from the users
mailbox
and select the room as resource.. the meeting in the resource mailbox is not
accepted.. It's marked as tentative and its keeped in the inbox. I tried my
moving the resource mailbox to another server, deleted an recreated.. The
client from where I'm managing the resource mailbox is Outlook 2007,
Exchange
its 2003. Other resource mailboxes work OK.
Any ideas???
Thanks
 
C

C.R. [mx]

Yes.. I have arround 300 resources mailboxes and they work OK. Only this has
problems..
 
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N

Nikki Peterson

I would check by opening it in the profile you created
and then making sure all is still set correctly. When the
mailbox is opened on a different machine that has different
Outlook settings it will keep and save the the server the
settings of the last profile.

If all else fails, it could be a corrupt AD account. This
would require a complete rebuild. Just save a PST of any
meetings that already exist that may need to be saved to
repopulate the new mailbox.

If this is a NEW build, I wouldn't suggest spending too
many hours trying to troubleshoot. I would just bite the
bullet and rebuild.

Nikki

Yes.. I have arround 300 resources mailboxes and they work OK. Only this has
problems..
 

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