Resource Calendar

[Nick Nack]

Hello,
I have setup a new mailbox which will be used to schedule our board room. I
decided to use this method has it should automatically accept or decline
requests based on availability.

I have shared the calendar to all the required people and set the scheduling
options to 'automatically accept meetings and process cancellations' and also
the 'automatically decline conflicting meeting requests'.

I have done some tests on this and the automatic bit is not working. I can
see the request in the resources inbox but it is not automatically responding.

Any ideas what needs needs to be done.

Thanks

Nick

 

[Diane Poremsky]

does it ever respond? it can take several min to process the requests.

 

[Nick Nack]

Hi Diane,

I've been waiting for at least three hours for a reply and nothing has
happened. I can see the invitation in the invox for the boardroom.

Nick

 

[Diane Poremsky]

are you opening the mailbox directly or from your profile?

 

[Nick Nack]

Yes, I added the board room mailbox to my profile.

 

[Nikki Peterson [MVP - Outlook]]

If you configured the resource by opening it into your own
profile, then you have configured your own profile to
auto-accept, not the resource. You need to open the
resource account into its own profile and then make the changes
to the configuration.

The following articles explain in detail how to configure the resource
and how to book it correctly.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

Nikki Peterson

 

[Nikki Peterson [MVP - Outlook]]

If you configured the resource by opening it into your own
profile, then you have configured your own profile to
auto-accept, not the resource. You need to open the
resource account into its own profile and then make the changes
to the configuration.

The following articles explain in detail how to configure the resource
and how to book it correctly.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

Nikki Peterson

 

[Nikki Peterson [MVP - Outlook]]

If you configured the resource by opening it into your own
profile, then you have configured your own profile to
auto-accept, not the resource. You need to open the
resource account into its own profile and then make the changes
to the configuration.

The following articles explain in detail how to configure the resource
and how to book it correctly.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

Nikki Peterson

 

[Aj]

I am having the same problem. did u fix your issue.

 

[Nikki Peterson]

Do you use the direct booking configuration or the Auto Accept Agent?

The following articles explain in detail how to configure the resource
and how to book it correctly if you are using Direct Booking.

How to Set Up a Conference Room as a "Resource" in Outlook 2000
http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx

How to Successfully Book a Resource
http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx

291616 How to direct book a resource in Outlook 2002 or in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616

However, If you use Exchange Server I would suggest the use
of the AutoAccept Agent. We use this with great success.

Exchange 2003 Auto Accept Agent vs. direct booking
http://www.microsoft.com/downloads/...70-699B-495A-A920-82403305226B&displaylang=en

Nikki Peterson

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