G
Guest
Unless Word is already running when I try to compose a new Outlook e-mail
message, the following "error" pops up: "This form requires Word as your
e-mail editor, but Word is either busy or cannot be found."
I have searched everywhere on the Web for a solution to this. Others have
brought the issue to light on numerous support sites that I found doing web
searches, but as far as I can tell no one has ever resolved this. None of
the solutions offered on this site or in the Knowledge Base have worked for
me either.
I am running XP Pro with Office XP and Outlook 2002. As long as Word is
open, I can use Word as my Outlook email editor with no problem. If Word is
not already open when I open up Outlook, Outlook cannot find Word, even when
the "Use MS Word to edit email messages" block is checked under: Tools,
Options, Mail Format, Message Format.
I've used my Office XP disk to try to repair both Word and Outlook to no
avail. It seems to me there is a missing path or a connection problem
between the two programs, because Outlook goes straight to the Word editor as
long as Word was already open when Outlook was opened. Even if I open Word
AFTER Outlook is already open and then check the box "Use Word to edit e-mail
messages" it can find Word right away. In fact, you can even close Word at
that point and Outlook will still be able to find Word until Outlook is once
again closed. This is why I think there is some sort of path/link/connection
problem.
I've gone to the MS Office site and as far as I can tell, all of my Office
components have the latest updates and service packs installed.
There seems to be some sort of disconnect between Word and Outlook on my
machine (unless Word is already running when Outlook is opened) and I don't
know where else to turn. Please help!
message, the following "error" pops up: "This form requires Word as your
e-mail editor, but Word is either busy or cannot be found."
I have searched everywhere on the Web for a solution to this. Others have
brought the issue to light on numerous support sites that I found doing web
searches, but as far as I can tell no one has ever resolved this. None of
the solutions offered on this site or in the Knowledge Base have worked for
me either.
I am running XP Pro with Office XP and Outlook 2002. As long as Word is
open, I can use Word as my Outlook email editor with no problem. If Word is
not already open when I open up Outlook, Outlook cannot find Word, even when
the "Use MS Word to edit email messages" block is checked under: Tools,
Options, Mail Format, Message Format.
I've used my Office XP disk to try to repair both Word and Outlook to no
avail. It seems to me there is a missing path or a connection problem
between the two programs, because Outlook goes straight to the Word editor as
long as Word was already open when Outlook was opened. Even if I open Word
AFTER Outlook is already open and then check the box "Use Word to edit e-mail
messages" it can find Word right away. In fact, you can even close Word at
that point and Outlook will still be able to find Word until Outlook is once
again closed. This is why I think there is some sort of path/link/connection
problem.
I've gone to the MS Office site and as far as I can tell, all of my Office
components have the latest updates and service packs installed.
There seems to be some sort of disconnect between Word and Outlook on my
machine (unless Word is already running when Outlook is opened) and I don't
know where else to turn. Please help!