Replay emails from the same account they where sent to...

S

sumaschi

I have multiple email accounts for compeltely different purposes.
On Outlook 03, automatically the reply was set to be from the account where
the email was sent. i.e., if an email was sent to (e-mail address removed) and I hit
reply automatically outlook set up my response to be sent via (e-mail address removed)
Now on Outlook 2007, it is sending everything automatically from the
"default" account regardless of where the email replied was sent to...makes
no sense, ads steps in the process.....it seems we are going backwards in
user friendliness...
Is there a way to automate this? Or should I just uninstall and go back to
2003?
Thank You
 
R

Roady [MVP]

That is how Outlook 2007 work as well.
How do you have things set up?
Which mail account type are you using?
When pressing reply, does it indicate that it will send via the correct
account?
Do you have an accounts button under the Send button?
 
B

Brian Tillman [MVP - Outlook]

I have multiple email accounts for compeltely different purposes.
On Outlook 03, automatically the reply was set to be from the account where
the email was sent. i.e., if an email was sent to (e-mail address removed) and I hit
reply automatically outlook set up my response to be sent via (e-mail address removed)
Now on Outlook 2007, it is sending everything automatically from the
"default" account regardless of where the email replied was sent to...makes
no sense, ads steps in the process.....it seems we are going backwards in
user friendliness...
Is there a way to automate this? Or should I just uninstall and go back to
2003?

Outlook 2007 also replies using the account that received the message. I
suspect the messages are being received by the default account. Add the
E-mail Account field to the column headers and look.
 
S

sumaschi

The accounts are all POP3 and one hotmail..
They are received by one email account, and they go to the correct folder.
the hotmail is reecived by the hotmail account in the hotmail folder, but i
click reply, and the message opens up as to be sent from my default account.
If I change it manually to be sent by another account it does it, but I have
to remember everytime...
 
B

Brian Tillman [MVP - Outlook]

The accounts are all POP3 and one hotmail..
They are received by one email account, and they go to the correct folder.
the hotmail is reecived by the hotmail account in the hotmail folder, but i
click reply, and the message opens up as to be sent from my default account.
If I change it manually to be sent by another account it does it, but I have
to remember everytime...

The problem appears to be that you're confusing the terms "mail account" a
"email address", at least from an Outlook perspective. Because you're having
those other non-Hotmail addresses all delivered to one mailbox on some server,
they're all going to be received by one mail account in Outlook. Outlook
doesn't care what mail address was used to deliver them to the mailbox. It
doesn't pay any attention to that. It pays attention only to what mail
account downloads the messages from the mailbox and it uses that account (and
thus the associated mail address) to reply. Why do you have all your
non-Hotmail addresses delivered to a single mailbox on a server? Have them
all delivered to their own mailboxes, define an account in Outlook for each of
those mailboxes, and Outlook will then reply using the correct account and,
therefore, address.
 

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