G
Guest
I purchased a copy of WinXP x64 from Microsoft using the Technology
Advancement program (trading in one of my 32-bit Windows CDs). I ended up
never using or installing the software because I could not get all the
drivers I needed. So, I decided to sell the software.
However, the buyer of the disk states it is scratched and won't install.
He's sending me the disk back and I will probably end up giving him a refund.
MY QUESTIONS are:
If the disk is indeed damaged, how difficult is it for me to get a
replacement? I'm not sure I have a receipt for it but I did get it directly
from Microsoft so will that make it easier for me to get the replacement?
Can Microsoft tell me of the disk/key has been used? I'm not sure the
buyer did not actually install the software and is now just trying to scam me
out of a refund.
If necessary, I can I have Microsoft reset or invalidate the product key and
give me a new one to use?
Thanks for any help you can provide.
Kevin Harper
Advancement program (trading in one of my 32-bit Windows CDs). I ended up
never using or installing the software because I could not get all the
drivers I needed. So, I decided to sell the software.
However, the buyer of the disk states it is scratched and won't install.
He's sending me the disk back and I will probably end up giving him a refund.
MY QUESTIONS are:
If the disk is indeed damaged, how difficult is it for me to get a
replacement? I'm not sure I have a receipt for it but I did get it directly
from Microsoft so will that make it easier for me to get the replacement?
Can Microsoft tell me of the disk/key has been used? I'm not sure the
buyer did not actually install the software and is now just trying to scam me
out of a refund.
If necessary, I can I have Microsoft reset or invalidate the product key and
give me a new one to use?
Thanks for any help you can provide.
Kevin Harper