Replacement CD - WinXP Home

[IJM]

We had a basement fire that destroyed the WinXP Home installation disk
(retail not OEM). The office computer upstairs was rebuilt (new drive and DVD
Rom) by the Insurance Companies' electronics contractor.

I imagine that they reinstalled the OS from another disc.

The OS is in need of restoration or re-installation.

1) How can I get a replacement installation disk?

2) How do I take care of the possibility that the serial numbers may be
different?

Regards!

 

[John Inzer]

We had a basement fire that destroyed the WinXP Home installation disk
(retail not OEM). The office computer upstairs was rebuilt (new drive
and DVD Rom) by the Insurance Companies' electronics contractor.

I imagine that they reinstalled the OS from another disc.

The OS is in need of restoration or re-installation.

1) How can I get a replacement installation disk?

2) How do I take care of the possibility that the serial numbers may
be different?

Regards!

==================================
Try the following link:

(326246) How to replace Microsoft software
or hardware, order service packs and product
upgrades, or replace product manuals
http://support.microsoft.com/?kbid=326246

--


John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[IJM]

John,

Thanks very much for the replacement web-site information.

Fortunately, I had required information to order a replacement CD.

Regards!