Removing double entries in address book.

[Guest]

Contact names are getting listed twice in my address book, even though the
contact list that it is based on has no duplicates...

It is creating one listing for a SMTP e-mail type(makes sense) and one for
the FAX e-mail address.

I'm actually the exchange administrator at my company, and this one has me
stumped...

 

[Russ Valentine [MVP-Outlook]]

All versions of Outlook do this. This is expected behavior. These aren't
duplicates. Outlook considers fax numbers to be valid electronic addresses,
since there are many client- and server-based components that can use such
addresses.

One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book.

There are a couple of utilities that can help you hide fax numbers from the
address book. See http://www.rsoutlook.com/us/rshifa.htm and
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers).

Another way to avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.