Remote desktop / VPN

L

Larry Powell

We have a Dell 8250 in our Bahamas office. We connect to
the internet thru Directway Satellite (always on). We
network a laptop to it by direct cable (10 feet) and
share the internet connection. We would like to have
Dover,NH's desktop log on to this computer via internet
and run programs and share files and print while still
using the Bahamas desktop. The Dover site connects to the
internet thru cable mode (always on), What is the best
way to accomplish this. Remote desktop, VPN, or PC
Anywhere. I tried VPN but got 800 error message. Can you
direct me to detailed configuration instruct for what you
feel is the best method of connecting the remote.
Thanks
 
S

Sooner Al

Is the Directway satellite link a two (2) way link? If not, then I don't believe you can do either
VPN or Remote Desktop.
 
L

Larry

It is 2 way. Have tried both but can't seem to make it
happen.
-----Original Message-----
Is the Directway satellite link a two (2) way link? If
not, then I don't believe you can do either
 
S

Sooner Al

Ok...good...

If the remote end, ie. the Bahamas system, is behind a firewall/NAT/router, then you need to open
the proper ports for PPTP VPN and/or Remote Desktop. Is that the case?

For PPTP VPN open TCP Port 1723 and make sure the firewall/NAT/router can pass GRE Protocol 47
traffic. Some devices call this "PPTP Pass Through" or "VPN Pass Through". Check the manufacturers
support pages for help or the users guide. If your running the XP ICF at the Bahamas end then
forwarding/opening TCP Port 1723 automatically enables GRE Protocol 47 traffic.

For Remote Desktop open TCP Port 3389.

I presume Directway allows PPTP VPN servers on their network?
 
S

Sooner Al

Hmmm....Have you looked at this FAQ concerning VPN over the Direcway system?

http://www.copperhead.cc/faq.html

"Generally speaking, VPN will not work over 2-way residential service no mater who the dealer is.
This is because the residential service offering does not come with a option for a Live IP. The IP
address that is used is placed behind a Cisco Pix Firewall that does NAT (Network Address
Translation). Most (if not all) VPN solutions require a live IP to be assigned to the host. When the
VPN (ipsec or pptp) packets pass thru the NAT they are modified and as such are discard by the VPN
server because they are modified. Now wait a minute you say. "Early on when the service just started
I could do VPN". Some NAT's (Cisco pix) have addressed this problem and allow a VPN connection to
traverse across the NAT with the following limitations.

1. Only one VPN connection per VPN server.( I.E first person connects to a vpn server at 207.0.0.1.
The second person tries to connect to the same vpn server at 207.0.0.1 would fail.

2.The NAT must not be doing PAT (Port Address Translation). This happens when the NAT has more
clients using it that real IP address assigned to it.

When the 2-Way service was new the NAT had enough IP's so it didn't do PAT. Now that many people are
using the service now it is mostly doing PAT. And a such VPN will not work.

Hughes (and I'll assume powered by) has the option for a Live IP on their Business accounts. To do
this they have Gateways that are all Live IP's. Having this will let you do VPN but I will caution
you that the performance of VPN over 2-way is low. This is because all of the optimization that
Hughes does to minimize satellite latency is lost . I find that VPN over 2-way is about the same as
128 ISDN on receive and at best 33.6-28.8 dial up on return. As well not all VPN clients will
install on a system with NAV as some modify the network adapter that it is bound to. Doing this
breaks the Satellite USB NIC.
The following is a list of VPN client that I know work over 2-way Live IP.

Microsoft's PPTP
Cisco
Nortel's Extranet client
Indus River
Borderware Secure
PGP
Checkpoint does not work (use PGP as client for Checkpoint server)

The exception to the above is if the network you're trying to connect to supports "Nat Traversal".
(Check with your network administrator to find out if this is supported.) Still, even if it does
work the connection will be terribly slow due to satellite latency. Even if it does work for you,
you might decide using a standard dial-up modem is faster for VPN."

You also may want to look at this thread from the DSL Reports Satellite Broadband ISP forum...

http://www.dslreports.com/forum/remark,7733254~root=sat~mode=flat

--
Al


Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...Unsolicited personal emails are *NOT* answered.
 
L

Larry

Remote end is new hampshire.
-----Original Message-----
Ok...good...

If the remote end, ie. the Bahamas system, is behind a
firewall/NAT/router, then you need to open
the proper ports for PPTP VPN and/or Remote Desktop. Is that the case?

For PPTP VPN open TCP Port 1723 and make sure the
firewall/NAT/router can pass GRE Protocol 47
traffic. Some devices call this "PPTP Pass Through"
or "VPN Pass Through". Check the manufacturers
support pages for help or the users guide. If your
running the XP ICF at the Bahamas end then
 
L

larry

Not sure what direct way allows. I believe there is a
fire wall. I am a little dumb on the router business. We
get an 800 error, would what you mention be the cause.
-----Original Message-----
Ok...good...

If the remote end, ie. the Bahamas system, is behind a
firewall/NAT/router, then you need to open
the proper ports for PPTP VPN and/or Remote Desktop. Is that the case?

For PPTP VPN open TCP Port 1723 and make sure the
firewall/NAT/router can pass GRE Protocol 47
traffic. Some devices call this "PPTP Pass Through"
or "VPN Pass Through". Check the manufacturers
support pages for help or the users guide. If your
running the XP ICF at the Bahamas end then
 
S

Sooner Al

I would post this to the forums over at the DSL Reports site. I gave you the ports required for both
PPTP VPN and Remote Desktop. Depending on the level of service, residential or a business, that you
purchased from Direcway will apparently impact trying to do what you want to do. IMHO it boils down
to an addressing issue. I think the experts, at least on what you can do with a Direcway link, are
over on the DSL Reports forum...

Additionally, you might look at this quick Google search for threads from this news group for a
historical perspective of others trying to do similar things...

http://groups.google.com/groups?q=direcway+group:*.work_remotely&hl=en&lr=&ie=UTF-8&scoring=d

Good luck...
 

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