Remote Desktop Resolution Issue

  • Thread starter Thread starter WillCWirtz
  • Start date Start date
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WillCWirtz

I have a quick question that will require a long explanation. I've
had problems using Remote Desktop to a particular machine for the past
year. When I try and remote to it, I'm prompted saying it is not a
Visa machine, which is fine, then I'm given the login screen. When I
put in my username and password and hit enter, RDP hangs on the
current screen which is a simple dark blue background. After 30
seconds, the RDP window simply disappears like it was never there.
I've tried connection to this PC from from numerous machines and
always get the same results. One of the funny things is that it does
about 90% of the time and the other 10% it works just fine.

Now for the wierd part. I can ALWAYS get it to work if I change the
RDP setting to screen resolution of 800 X 600. It's great that it
works, but it's completely unusable to write code in Visual Studio
through a tiny window like that.

Any Suggestions?
 
WillCWirtz said:
I have a quick question that will require a long explanation. I've
had problems using Remote Desktop to a particular machine for the past
year. When I try and remote to it, I'm prompted saying it is not a
Visa machine, which is fine, then I'm given the login screen. When I
put in my username and password and hit enter, RDP hangs on the
current screen which is a simple dark blue background. After 30
seconds, the RDP window simply disappears like it was never there.
I've tried connection to this PC from from numerous machines and
always get the same results. One of the funny things is that it does
about 90% of the time and the other 10% it works just fine.

Now for the wierd part. I can ALWAYS get it to work if I change the
RDP setting to screen resolution of 800 X 600. It's great that it
works, but it's completely unusable to write code in Visual Studio
through a tiny window like that.

Any Suggestions?
Click to expand...

Personal use?

Get, install and utilize TeamViewer.
 
Visa machine, which is fine, then I'm given the login screen. When I
put in my username and password and hit enter, RDP hangs on the
current screen which is a simple dark blue background. After 30
seconds, the RDP window simply disappears like it was never there.
I've tried connection to this PC from from numerous machines and
always get the same results. One of the funny things is that it does
about 90% of the time and the other 10% it works just fine.
Now for the wierd part. I can ALWAYS get it to work if I change the
RDP setting to screen resolution of 800 X 600. It's great that it
Click to expand...

Hi Will,

If you always wrap your source code at 80 columns, then 800x600 should
be fine for Visual Studio :-)

My guess would be something strange about the video driver on the target
machine (the machine that you RDP into). If the same problem happens
from a diversity of other machines, it's less likely to be something on
each and every one of those machines (unless they're all identical, or
close to it).

The image of the remote screen is rendered by GDI on the remote machine,
then converted to RDP commands to be sent to the machine running the RDP
client. GDI uses device contexts it gets from the local display. If the
video driver is playing up, you could get some badly formed RDP commands
being sent, which in turn cause the mstsc.exe process on the client
machine to abend.

So, check the version of the video driver on the "problem" machine, and
update it if necessary.

I guess 3rd party remote desktop software like TeamViewer or VNC could
be a workaround, but ... that's hardly rigorous troubleshooting :-) If
you run Visual Studio, I'd guess you don't mind fiddling around with
computers a bit :-)). As always, look in the Application Event log for
events around the problem.

Hope it helps,

Andrew
 
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