remote desktop connection very slow

A

Aron Hubbard

This is driving my crazy. My cable modem connection is about 1100/700
(tested, actual downloads and uploads, not just speed tests). However
remote desktop crawls.
I've set it to 256 colors, leave sound at computer, 28.8 connection
(just bitmap caching) and still no luck. I click and anywhere from 10 to 60
seconds later something will happen. I can close the connection and connect
again and the image will have refreshed.
I'm forwarding port 3389 and for troubleshooting purposes I've disabled
my software firewall and a/v, that had no effect. All other programs work
fine. I'm connecting from a XP Pro computer on my office lan to an XP Pro
computer. Anybody have any ideas?





___________________
Aron Hubbard
(e-mail address removed)
 
J

Jeffrey Randow (MVP)

What is the speed of the other side of the connection? The slowest
speed between the two links controls...

Jeffrey Randow (Windows MVP - Networking & Smart Display)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Wiki -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
A

Aron Hubbard

Here on my corporate lan I average anywhere from 3mb/s-9mb/s up and
down. My remote connection is 1100kb down and 700 up. I've been able to
succesfully run speed tests and transfer files (via FTP) at those speeds
while remote desktop is being incredibly slow. Just doesn't make any sense.
Today I put the resolution to 640x480, decreased to 256 colors, left sound
at comp, didn't connect hard driver, and only used bitmap caching and still
so slow. Then tried again without bitmap caching, still no luck.





___________________
Aron Hubbard
(e-mail address removed)
 
J

Jeffrey Randow (MVP)

OK, next step - what is your processor load (check with Task Manager
- Ctrl-Alt-End) when connected.. Maybe there is an errant process
that is causing this slowdown.

Jeffrey Randow (Windows MVP - Networking & Smart Display)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Wiki -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
G

Guest

A few guys here have had similar problems. It is not that
the RD client is slow, it seems to be that the windows
events are being queued up somewhere. If I slide the
pointer out of the window, or hover over the edge of a
pane (cursor changes), suddenly the window or pane will
update. Its like the client is one event behind.

The biggest problem is when selecting menus, because you
can't change focus, or the menu closes :(

If I reboot the remote machine (server), it starts being
responsive again.

I've taken to running a task manager "always on top". It
seems as if when it refreshes, the other windows will also
refresh.

Sound familiar?

Darrin
 
G

Guest

I have the exact same problem. It is definately something the matter with remote desktop and not the speed of the workstation since it will function fine locally. Once you reboot the station, everything works normally. Has anyone found a solution to this? I'm thinking of opening a case with Microsoft support.
 
J

Jeffrey Randow (MVP)

Sounds like a memory leak.... I haven't seen this with the Remote
Desktop implementation, but your configuration/hardware may uncover a
hidden bug that could be causing this sort of memory leak...

Also double check the background programs you have running... These
applications may also be stealing some of your system performance over
time..

Jeffrey Randow (Windows MVP - Networking & Smart Display)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Wiki -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
Joined
Aug 3, 2007
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possible solution

Hey guys I had this exact same problem for the past couple of days (both pc's had good speed when at them locally but horrible connection between the two over windows remote desktop) and I fixed it.

I came across a page that said that hackers will listen on the default port for remote desktop (3389) and if they find it open on your IP they will use it to gain access to your system. The fix they recomended was to change the port and so far (for the past hour anyway) its worked for me.

Here is the microsoft article on how to change the port [edit]then when you want to connect you just put in your public IP followed by a colon and the new port you entered. Dont forget to forward this port thorugh your router.[/edit]

Hope that helps you out.
Shinobi
>><<
 
Last edited:

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