Remote Desktop Connection timeouts

[Joe]

What causes Remote Desktop Connection to timeout and
display the image of a disconnected PC in the upper right
corner? Users are complaining that this happens even
while they are working, not during idle time. They're
accesing over a Check Point VPN, and I can clearly see in
the firewall logs that the VPN is not being terminated and
rebuilt. Any ideas?

Joe

 

[Guest]

-----Original Message-----
What causes Remote Desktop Connection to timeout and
display the image of a disconnected PC in the upper right
corner? Users are complaining that this happens even
while they are working, not during idle time. They're
accesing over a Check Point VPN, and I can clearly see in
the firewall logs that the VPN is not being terminated and
rebuilt. Any ideas?

Joe
.

 

[Jeffrey Randow (MVP)]

This can happen anytime... Maybe the server NIC "hiccuped" and was
momentarily disconnected... Under normal use this shouldn't happen
much at all... If you are using a wireless network, this can and does
happen a lot.


Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

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